Error Codes

The audio system displays error codes when a problem is detected with the disc changer, the disc, the tape player, the XM radio, or the anti-theft code.

This is not a complete list of audio error codes. Refer to symptom troubleshooting, or go to any official Honda service website for more service information.

CD Error Codes (with navigation)

CD ERROR CODES CHART

Error Code Displayed	Possible Cause	Solution
DISC ERROR	The system cannot read the disc because an audio or video DVD is inserted into the unit. The CD may be inserted upside down.	Verify that the unit functions with a standard mass production CD.
MECH ERROR	There is a problem with the mechanism A CD label may be jammed in the mechanism.	Replace the navigation unit.

CD Error Codes (without navigation)

CD ERROR CODES CHART

Error Code Displayed	Possible Cause	Solution
BAD DISC-PLEASE CHECK OWNERS MANUAL PUSH EJECT	CD label jammed in the mechanism. CD eject mechanism or motor is inoperative. CD spindle motor won't spin up the CD. The wrong type disc is inserted.	Press the EJECT button and hold it for 5 seconds. If the disc does not eject, try again. If the disc still won't eject, replace the unit.

CD Error Codes

CD ERROR CODES CHART

Error Code Displayed	Possible Cause	Solution
HEAT ERROR	CD player is too hot. This can happen if the vehicle is parked in the sunlight all day.	The unit should function normally when it cools off.
FORMAT	Audio unit cannot read the files on the CD or CD-R.	Current track is skipped. The next supported track or file plays automatically. Verify that CD, CD-R or CD-RW file names end in CD-A or WMA. Verify that CD, CD-R or CD-RW with compressed music formats end in MP3 or WMA. Other file formats like I-tunes or Ogg are not recognized. WMA files may have (DRM) copy protection and cannot be read.

USB Error Codes

USB ERROR CODES CHART

Error Code Displayed	Possible Cause	Solution
FILE ERROR	The audio unit cannot read the file(s).	Check the files in the USB device. There is a possibility that the files have been damaged.
MEDIA ERROR	Unsupported USB device is connected.	Connect the applicable USB device. (see Owner's Manual)
USB NO DATA	USB device is not connected.	If the code appears when the USB devices is connected, go to USB device does not function: With navigation (see USB DEVICE DOES NOT FUNCTION (WITH NAVIGATION) ) Without navigation (see USB DEVICE DOES NOT FUNCTION (WITHOUT NAVIGATION) )

XM Error Codes

XM ERROR CODES CHART

Error Code Displayed	Possible Cause	Solution
LOADING	XM radio is acquiring audio or program information.	Wait until the radio receives the information.
(XM) OFF AIR	XM channel not in service.	Try another XM channel.
(XM) NO SIGNAL	Loss of signal.	Both terrestrial and satellite antennas have lost signal. Park the vehicle outside with a clear view of the southern horizon.
(XM) UPDATING	XM radio is receiving information update from the network.	This message disappears once the update finishes.
(XM) CHECK ANTENNA	XM antenna error.	Repair open or short in the satellite antenna. Substitute the XM antenna with a known-good one, and recheck. If the error is gone, replace the original XM antenna. If the error is still present, replace the antenna lead.
(XM) ANTENNA ERROR	XM antenna error.
-	No signal from XM.	Check a known-good vehicle with XM radio. If the known-good vehicle has the same symptoms, contact XM Satellite Radio at 800-852-9696.

Audio Unit Error Codes

AUDIO UNIT ERROR CODES CHART

Error Code Displayed	Possible Cause	Solution
CODE ERROR 1	Anti-theft code mismatch (1^st try).	Enter the correct anti-theft code.
CODE ERROR E	Anti-theft code mismatch (10^th try).	Remove the No. 23 (10 A) fuse in the under-hood fuse/relay box, then reinsert it. You will have 10 more tries to enter the correct anti-theft code.

NOTE: Do XM error codes checks with the vehicle parked outside with a clear view of the southern horizon.