Error Codes

WARNING: This page is about a different car, the 2011 Acura TL, 2010 Acura TL, and 2009 Acura TL. However, it is still accessible from the selected car via links, so may be relevant.

The audio system can display a few error codes when some problems are detected with the audio disc player, the audio disc, the XM radio, or the anti-theft code This is not a complete list of audio error codes Refer to SYMPTOM TROUBLESHOOTING , or go to any official Honda service website for more service information

CD Error Codes

CD ERROR CODES REFERENCE CHART

Error Code Displayed	Possible Cause	Solution
DISC ERROR	There is a problem with the disc player A common problem is paper disc labels coming off the disc while in the player	Try to eject the disc and try another one If there is still a problem, replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ), or the audio unit (see AUDIO UNIT REMOVAL/INSTALLATION )
HEAT ERROR	Disc player is hot This can happen if the vehicle is parked out in the hot sun all day	Park the vehicle in a cooler place for a while and try the disc player again If the error code is still present, try another disc If the error code is still present, replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ), or the audio unit (see AUDIO UNIT REMOVAL/INSTALLATION )
UNSUPPORTED	Track/File format not supported	Current track is skipped The next supported track or file plays automatically Verify that CD file names end in CDA Verify that CD-R or CD-RW with compressed music formats end in MP3 or WMA Other file formats like i-Tunes (AAC) or Ogg are not recognized WMA files may have (DRM) copy protection and cannot be read
MECH ERROR	CD label jammed in the mechanism CD eject mechanism or motor is inoperative CD spindle motor won't spin up the CD	Press the EJECT button and hold it for 5 seconds If the CD does not eject, try again If the CD still won't eject, replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ), or the audio unit (see AUDIO UNIT REMOVAL/INSTALLATION )

USB Error Codes

USB ERROR CODES REFERENCE CHART

Error Code Displayed	Possible Cause	Solution
FILE ERROR	The audio unit cannot read the file(s)	Check the files in the USB device There is a possibility that the files have been damaged or are not supported
MEDIA ERROR UNSUPPORTED	Unsupported USB device is connected	Connect the applicable USB device (see Owner's Manual)
USB LOADING	Data is being loaded from the USB device	Check the files in the USB device There is a possibility that the files have been damaged, or are not supported
USB NO SONG	There are no files or files that are not supported on the USB device	Check the files in the USB device There is a possibility that the files have been damaged, or are not supported
USB NO DATA	USB device is not connected	If the code appears when the USB devices is connected, go to USB device does not work With navigation (see USB DEVICE DOES NOT FUNCTION (WITH NAVIGATION) ) Without navigation (see USB DEVICE DOES NOT FUNCTION (WITHOUT NAVIGATION) )

Audio Unit Error Codes

AUDIO UNIT ERROR CODES REFERENCE CHART

Error Code Displayed	Possible Cause	Solution
CODE ERROR 1	Anti-theft code mismatch (1^st try)	Enter the correct anti-theft code
CODE ERROR E	Anti-theft code mismatch (10^th try)	Remove the No 15 (10 A) in the under-hood fuse/relay box, then reinsert it You will have 10 more tries to enter the correct anti-theft code

XM Error Codes

XM ERROR CODES REFERENCE CHART

Error Code Displayed	Possible Cause	Solution
LOADING	XM radio is acquiring audio or program information	Wait until the radio receives the information
OFF AIR	XM channel not in service	Try another XM channel
NO SIGNAL	Loss of signal	Both terrestrial and satellite antennas have lost the signal Park the vehicle outside with a clear view of the southern horizon
UPDATING	XM radio is receiving information update from the network	This message disappears once the update finishes
CHECK ANTENNA	XM antenna error	Repair open or short in the satellite antenna Substitute a known-good XM antenna (see XM ANTENNA REPLACEMENT ), and recheck If the error is gone, replace the original XM antenna If the error is still present, replace the antenna lead
ANTENNA ERROR	XM antenna error
---	No signal from XM	Check a known-good vehicle with XM radio If the known-good vehicle has the same symptoms, contact XM satellite radio at 800-852-9696

NOTE: Do these checks with the vehicle parked outside with a clear view of the southern horizon