General Troubleshooting Information: Introduction

WARNING: This page is about a different car, the 2011 Acura TL, 2010 Acura TL, and 2009 Acura TL. However, it is still accessible from the selected car via links, so may be relevant.

The HFL system works only with Acura approved Bluetooth®-enabled cell phones with a hands-free profile If you are not sure if your cell phone is compatible with the HFL system, Acura has a dedicated call center at 888-528-7876 and web site handsfreelink com, to answer your questions.

The HFL system allows you to make and receive hands-free calls It cannot control the phone's performance (call quality and signal strength) For more information about performance and performance problems, refer to Dropped Calls (see DROPPED CALLS )

Always call the HFL call center first, (not tech line) the HFL center has the latest information about cell phone software versions, settings, and other issues.

Most HFL complaints are due to pairing, configuration, or compatibility issues Contact the Acura call center before replacing the HandsFreeLink control unit.