Voice Control Tips and Improving Voice Recognition
To give a voice command to the HFL system, press and release the TALK button (A) or the HFL TALK button (B) Always wait for the beep, then give your command in a clear, natural voice The HFL microphone is on the ceiling by the map lights
'09 model: If the HFL system doesn't recognize your voice command, you'll hear "Pardon" If your command isn't recognized a second time, you'll hear "Please repeat" If your command isn't recognized a third time, the HFL system sends you to its Help menu
'10 - 11 model: If the HFL system doesn't recognize your voice command, you'll hear "Pardon? Press the TALK button or the HFL TALK button and say a command. For a list of commands, say HandsfreeHelp." If your command isn't recognized a second time, you'll hear "Bluetooth HandsFreeLink main menu. Available calling options are call, dial, redial, and transfer. Available setup options are phone setup, phone book, and system help. For more detailed help, say HandsFreeHelp." If your command isn't recognized a third time, the HFL system sends you to its Help menu.
To hear a list of available options at any time, press the TALK button or the HFL TALK button, and say "help" The HFL system may have problems recognizing some voices To improve voice recognition:
- Close the windows and moonroof
- Set the fan speed to low (1 or 2) or off
- Adjust the airflow from the center vents down, so that it's not blowing against the microphone on the ceiling
- Speak in a clear and natural voice If the system cannot recognize your command, try speaking louder, slower in a deeper tone
- If the background noise is too loud, you may need to speak louder
- If you speak with something in your mouth, or your voice is too high, the system may not interpret your command correctly
- Find out if the problem is with one person or with everyone who uses the system If the system has a problem with only one person's voice, this is a system limitation
Many issues result from the client not using the system properly When the TALK button or the HFL TALK button is pressed, the client hears one audible tone When the BACK button (C) or the HFL BACK button (D) is pressed, the client hears two audible tones Make sure to press the BACK button or the HFL BACK button to exit out of the HFL main menu after completing a call and before giving any navigation commands
The HFL system may experience a number recognition issue, such as when a client rattles off a set of numbers in a group unrecognized by the system
The HFL system understands phone numbers in specific blocks of 3, 4, 7, 10 and 11 numbers For example, the system understands
1234567890
123-456-7890
The system may become confused if numbers are stated in other blocks like these
1234-567-890
12-34-56-78-90
12345-67890
1-2-3-4-5-6-7-8-9-0