Error Codes
The audio system can display a few error codes when some problems are detected with the audio disc player, the audio disc, the XM radio, or the anti-theft code This is not a complete list of audio error codes Refer to SYMPTOM TROUBLESHOOTING , or go to any official Honda service website for more service information
CD Error Codes
CD ERROR CODES REFERENCE CHART
| Error Code Displayed | Possible Cause | Solution |
|---|---|---|
| DISC ERROR | There is a problem with the disc player A common problem is paper disc labels coming off the disc while in the player | Try to eject the disc and try another one If there is still a problem, replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ), or the audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ) |
| HEAT ERROR | Disc player is hot This can happen if the vehicle is parked out in the hot sun all day | Park the vehicle in a cooler place for a while and try the disc player again If the error code is still present, try another disc If the error code is still present, replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ), or the audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ) |
| UNSUPPORTED | Track/File format not supported | Current track is skipped The next supported track or file plays automatically
|
| MECH ERROR |
|
Press the EJECT button and hold it for 5 seconds If the CD does not eject, try again If the CD still won't eject, replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ), or the audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ) |
USB Error Codes
USB ERROR CODES REFERENCE CHART
| Error Code Displayed | Possible Cause | Solution |
|---|---|---|
| FILE ERROR | The audio unit cannot read the file(s) | Check the files in the USB device There is a possibility that the files have been damaged or are not supported |
| MEDIA ERROR UNSUPPORTED | Unsupported USB device is connected | Connect the applicable USB device (see Owner's Manual) |
| USB LOADING | Data is being loaded from the USB device | Check the files in the USB device There is a possibility that the files have been damaged, or are not supported |
| USB NO SONG | There are no files or files that are not supported on the USB device | Check the files in the USB device There is a possibility that the files have been damaged, or are not supported |
| USB NO DATA | USB device is not connected | If the code appears when the USB devices is connected, go to USB device does not work
|
Audio Unit Error Codes
AUDIO UNIT ERROR CODES REFERENCE CHART
| Error Code Displayed | Possible Cause | Solution |
|---|---|---|
| CODE ERROR 1 | Anti-theft code mismatch (1st try) | Enter the correct anti-theft code |
| CODE ERROR E | Anti-theft code mismatch (10th try) | Remove the No 15 (10 A) in the under-hood fuse/relay box, then reinsert it You will have 10 more tries to enter the correct anti-theft code |
XM Error Codes
XM ERROR CODES REFERENCE CHART
| Error Code Displayed | Possible Cause | Solution |
|---|---|---|
| LOADING | XM radio is acquiring audio or program information | Wait until the radio receives the information |
| OFF AIR | XM channel not in service | Try another XM channel |
| NO SIGNAL | Loss of signal | Both terrestrial and satellite antennas have lost the signal Park the vehicle outside with a clear view of the southern horizon |
| UPDATING | XM radio is receiving information update from the network | This message disappears once the update finishes |
| CHECK ANTENNA | XM antenna error | Repair open or short in the satellite antenna Substitute a known-good XM antenna (see XM ANTENNA REPLACEMENT ), and recheck If the error is gone, replace the original XM antenna If the error is still present, replace the antenna lead |
| ANTENNA ERROR | ||
| --- | No signal from XM | Check a known-good vehicle with XM radio If the known-good vehicle has the same symptoms, contact XM satellite radio at 800-852-9696 |
NOTE:
Do these checks with the vehicle parked outside with a clear view of the southern horizon