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Error code: XM NO SIGNAL or XM LOADING is displayed (without navigation)

NOTE:
  • Check the vehicle battery condition first (see BATTERY TEST ).
  • Check XM radio reception in an open area. Poor reception/interference can be caused by tall buildings, mountains, or high-voltage power lines.
  1. Park the vehicle outside with a clear view of the southern horizon.
  2. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
  3. Do the XM Self-Diagnosis (see XM SELF-DIAGNOSIS  ).

    Are there XM error codes displayed? 

    YES  -Refer to SOLUTION FOR TROUBLESHOOTING  (see ).

    NO  -Go to step 4.

  4. Turn on the audio unit, and press the XM button to select the XM radio.

    Does the XM radio receive a signal? 

    YES  -Reception interference operation is normal.

    NO  -Go to step 5.

  5. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
  6. Check the AM/FM/XM antenna 2P connector and XM receiver connector B (2P).

    Are the connectors connected? 

    YES  -Go to step 7.

    NO  -Reconnect the AM/FM/XM antenna 2P connector and XM receiver connector B (2P), and recheck the XM radio operation. If the signal is restored, the system is OK. If the signal is not restored, go to step 7.

  7. Substitute a known-good AM/FM/XM antenna (see AM/FM/XM ANTENNA REPLACEMENT  ).

    Does the XM radio receive a signal? 

    YES  -Replace the original AM/FM/XM antenna (see AM/FM/XM ANTENNA REPLACEMENT  ).

    NO  -Substitute a known-good XM antenna lead, and recheck. If the XM receiver receives signal, replace the original XM antenna lead. If the XM receiver does not receive a signal, replace the XM receiver (see XM RECEIVER REMOVAL/INSTALLATION  ).