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Navigation cannot control audio system

NOTE:
  • Check the vehicle battery condition first (see BATTERY TEST ).
  • Check for and resolve all CAN DTCs before troubleshooting the navigation system.
  • Verify that the correct navigation unit is installed for this model. Go into the System Diagnostic Mode (see SYSTEM DIAGNOSTIC MODE  ), and use the Version (see VERSION  ).
  • Check the connectors for poor connections or loose terminals.
  • Check any official Honda service website for more service information about the navigation system.
  1. Connect the HDS to the DLC.
  2. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
  3. Check for DTCs with the HDS.

    Are there any DTCs indicated? 

    YES  -Troubleshoot the indicated DTC(s).

    NO  -Go to step 4.

  4. Make sure the anti-theft code is entered.
  5. Turn on the audio system, and check for sound in each mode (AM/FM and CD or DVD).

    Is the sound normal? 

    YES  -Go to step 6.

    NO  -Go to Sound Quality Diagnosis (see SOUND QUALITY DIAGNOSIS ) or No sound is heard from the speaker(s) (display is normal) troubleshooting (see NO SOUND IS HEARD FROM THE SPEAKER(S) (DISPLAY IS NORMAL) (WITH NAVIGATION) ).

  6. Check for the hard error code (see HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)  ).

    Are there any navigation DTCs indicated? 

    YES  -Troubleshoot the indicated navigation DTC(s).

    NO  -Substitute a known-good audio-navigation unit (including the HDD) (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION  ), and recheck. If the symptom/indication goes away, replace the original audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION  ).