Keyless Access System Symptom Troubleshooting Index (2016-17)
| Symptom | Diagnostic procedure | Also check for |
|---|---|---|
| Cannot select ON mode with keyless access and with the keyless remote touching the engine start/stop switch | SYMPTOM TROUBLESHOOTING |
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| Cannot select ON mode with keyless access, but can select ON mode with the keyless remote touching the engine start/stop switch | SYMPTOM TROUBLESHOOTING |
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| Cannot select ON mode with the keyless remote touching the engine start/stop switch, but can select ON mode with keyless access | Check the keyless access/TPMS control unit |
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| Engine does not crank (power supply is normal) |
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| The engine starts, but stalls immediately | SYMPTOM TROUBLESHOOTING |
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*: Canada and Mexico models
| Symptom | Diagnostic procedure | Also check for |
|---|---|---|
| All the doors and the tailgate will not lock and unlock | SYMPTOM TROUBLESHOOTING |
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| Keyless access indicator does not go off or does not come on | SYMPTOM TROUBLESHOOTING |
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| Immobilizer indicator does not go off or does not come on | SYMPTOM TROUBLESHOOTING |
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| Engine start/stop switch does not work | Check for DTCs. If any DTC is indicated, go to the DTC troubleshooting |
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| The mode changes between ACC and ON, but it does not change to OFF |
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| The mode changes between ACC and ON, but it is difficult to change to OFF |
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| The doors will not unlock or lock with the keyless remote, but will unlock or lock with the door outer handles | SYMPTOM TROUBLESHOOTING |
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*: Canada and Mexico models
| Symptom | Diagnostic procedure | Also check for |
|---|---|---|
| The doors will not unlock or lock with the door outer handle touch sensor or lock switch, but will unlock or lock with the keyless remote | SYMPTOM TROUBLESHOOTING |
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*: Canada and Mexico models