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Navigation Cannot Control HVAC By Voice Command

NOTE:
  1. Problem verification

    -1. Press the engine start/stop button to select the ON mode.

    -2. Pressing the TALK button, then give a voice command "Climate control" clearly in a natural speaking voice.

    Does the climate control system turn on by the voice command?

    YES 

    Intermittent failure, the system is OK at this time.

    NO 

    The failure is duplicated, go to step 2.

  2. Determine possible failure area (B-CAN circuit, others)

    -1. Turn the climate control system to on.

    Is the climate control system icon displayed on the ODMD (™)?

    YES 

    Replace the audio-navigation unit .

    NO 

    Go to step 3.

  3. Open wire check (B-CAN_H line, B-CAN_L line)

    -1. Press the engine start/stop button to select the OFF mode.

    -2. Disconnect the following connectors.

    NOTE: Eject the disc before disconnecting the audio-navigation unit to prevent damaging the CD/DVD player's load mechanism.
    Audio-navigation unit connector A (24P)
    Climate control unit connector A (28P)

    -3. Check for continuity between test points 1 and 2.

    Test condition OFF mode
      Audio-navigation unit connector A (24P): disconnected
      Climate control unit connector A (28P): disconnected
    Test circuit B-CAN_H
    Test point 1 Audio-navigation unit connector A (24P) No. 4 (PNK)
    Test point 2 Climate control unit connector A (28P) No. 15 (PNK)
    Test circuit B-CAN_L
    Test point 1 Audio-navigation unit connector A (24P) No. 2 (BLU)
    Test point 2 Climate control unit connector A (28P) No. 17 (BLU)
    GHH473293Courtesy of HONDA, U.S.A., INC.

    Is there continuity?

    YES 

    Replace the climate control unit .

    NO 

    Repair an open in the wire(s) between the audio-navigation unit and the climate control unit.