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Navigation Symptom Diagnosis (With Navigation)

Certain circumstances and system limitations may result in occasional vehicle positioning errors. Some clients may think this indicates a problem with the navigation function when, in fact, the system is normal. Keep the following items in mind when interviewing clients about symptoms of the navigation function.

Self-Inertial Navigation Limitations 

The limitations of the self-inertial portion of the navigation function (the gyro and the vehicle speed signal) can cause discrepancies between the vehicle's actual position and the indicated vehicle's position (GPS vehicle position).

The following circumstances may cause vehicle positioning errors:

System Initialization 

If the infotainment control unit loses power (like the 12 volt battery was disconnected), the system requires initialization.

This initialization requires the following:

GPS Initialization 

NOTE: You must park the vehicle outside with a clear view of the sky.

Depending on the length of time the 12 volt battery was disconnected, your system may require GPS initialization.

NOTE:
  • The average acquiring time is less than 10 minutes, but it can take as long as 45 minutes.
  • If the system is still unable to acquire a signal, follow the instructions on the screen. If this screen appears again, refer to appropriate Audio And Visual System Symptom Troubleshooting - No Gps Reception Or Interference.

Map Matching 

This part of the initialization matches the GPS coordinates with a road on the map screen. To do this part of the procedure, make sure that the navigation system displays a map, and drive the vehicle on a mapped road shown on the map screen. Do not enter a destination at this time. When the name of the current road you are driving on appears at the upper of the screen, the entire procedure is complete. Your system is now ready to use.