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Delivery Stop: Program Control Units (DME) (SI B12 07 20)

Publication date: 2020-03-05
Reference number: SI B12 07 20

VOLUNTARY EMISSIONS RECALL 19E-A04: PROGRAM CONTROL UNITS - DME

VOLUNTARY EMISSIONS RECALL 19E-A04: PROGRAM CONTROL UNITS - DME

SERVICE CAMPAIGN BULLETIN

Reference Number(s): SI B12 07 20, Date of Issue:  April 24, 2020
BMW: See The Chart Below

MODEL

G00595390

SERVICE INFORMATION

Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.

This Service Information Bulletin (Revision #) replaces SI BXX XX XX dated Month Year. 

What's New  (Specific text highlighted):

AFFECTED VEHICLES

Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Recall 

First check if a Recall Completion Label, SD 92-435 for this campaign is already attached to the underside of the hood on the right (passenger) rear close to the windshield.

If the label is present, the Campaign has already been performed and no further action is necessary.

Affected vehicles which require this Recall Campaign to be completed will show it as "Open" when checked either in AIR, the "Service Menu" of DCSnet (Dealer Communication System) or with the ISPA NEXT.

SITUATION

BMW AG has issued a Delivery Stop (effective March 5, 2020) on certain Model Year 2020 BMW vehicles that were produced starting on February 14, 2018. This Delivery Stop has been changed to a Voluntary Emissions Recall.

CAUSE

An error in the digital motor electronics (DME) onboard diagnostic (OBD) software data status.

CORRECTION

Program the vehicle using ISTA 4.22.2x  or higher.

PROCEDURE

Program the vehicle using ISTA 4.22.2x  or higher (released March 2020).

Model Target Integration level
F97 (X3 M Sports Activity Vehicle) S15A-20-03-532  or higher
F98 (X4 M Sports Activity Coupe)

Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest software.

Always connect a BMW-approved battery charger/power supply ( SI B04 23 10  ) when performing programming. 

For information on programming and coding with ISTA, refer to DealerSpeed/TIS/Technical Documentation/Diagnostics and Programming/Programming Documentation.

PARTS INFORMATION

Refer to SI B10 02 15  for label ordering information

LABEL INSTRUCTIONS

After the vehicle has been checked and corrected, obtain a label (SD 92-435) and with the indelible marker provided, legibly print the Recall name, Recall number, and dealer code (5 digits) on the "Emissions Recall Campaign Completed Label" (see illustration). Peel the label from its backing and affix it to the right (passenger) rear side of the hood in the engine compartment, close to windshield.

G13027911

For California centers only: It is required by the California Code of Regulations that an executed orange "Vehicle Emission Recall - Proof of Correction" certificate (SD92-084, see illustration) be provided to each customer (for vehicles registered in the state of California), once the Recall on his or her vehicle has been completed.

G13027912

WARRANTY INFORMATION

During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign repairs open where the claim submission information is available, the programming and encoding procedure may only be invoiced one time.

Update the vehicle to the required I-level or higher either by performing or submitting for this or one of the other open Technical Campaigns.

When applicable, please be sure to perform any additional work (before and/or after) these repairs require and/or close the remaining programming and encoding Technical Campaign repairs as outlined in the corresponding Service Information Bulletin. 

Reimbursement for this Voluntary Emissions Recall action will be via normal claim entry utilizing the work package information below that applies:

Defect Code: 0012230500 F97 F98 S58T Program control units (DME)

Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop. 

Work Pkg Labor Operation Description (Plus work) Labor Allowance
# 1 00 68 998 Programming and encoding the vehicle control units to the specified Target integration level or higher (includes connecting an approved battery charger/power supply and performing a vehicle test) 8 FRU
Or:      
# 2 00 68 999 Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair, either prior to or during this workshop visit (vehicle is already at the specified "Target" integration level or higher, no repair is necessary) 1 FRU

Or:

The vehicle arrives at your center and this Recall shows open (No other Main work will be performed/claimed during this workshop visit)

Work Pkg Labor Operation Description (Main work) Labor Allowance
# 3 00 68 379 Programming and encoding the vehicle control units to the specified Target integration level or higher (includes connecting an approved battery charger/power supply and performing a vehicle test) 10 FRU
Or;      
#4 00 68 380 Programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to this workshop visit (vehicle is already at the specified "Target" integration level or higher, no repair is necessary) 1 FRU

Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes. Also, only one Main work flat rate labor operation code can be claimed per workshop visit.

Claim Repair Comments

Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and in the claim comments (For example: B12 07 20 WP 1), unless otherwise required by State law.

And, as needed:

Sublet - Bulk Materials (RO and Claim Comments Required)

Sublet Code 4  Up to $1.00 Reimbursement for the supported amount of repair-related bulk materials (Do not use the BMW part numbers for claim submission)

Sublet reimbursement calculation for claiming the applicable repair-related bulk materials (BMW part numbers) is at the dealer net price amount for the quantities used plus your center's handling.

Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section.

Programming and Encoding - Vehicle Control Units (RO and Claim Comments Required)

The programming procedure automatically reprograms and encodes all vehicle control modules which do not have the latest software I-level. If one or more control module failures occur during this programming procedure:

  • Please claim this consequential control module-related repair work (including performing the IRAP Control Unit Recovery procedure first as required, refer to the SIB in AIR) under the defect code listed in this bulletin with the applicable AIR labor operations.

Please explain this additional work (The why and what) on the repair order and in the claim comments section

For control module failures that occurred prior to performing this programming procedure:

  • When covered under an applicable limited warranty, claim the applicable test plan and the corresponding control module-related repair work using the applicable defect code and labor operations in AIR (including diagnosis with separate punch).