Lock System Does Not Lock

Step	Action	Yes	No
DEFINITION: The lock system will not allow the key to be turned to the OFF lock position.
1	Did you review the Steering Wheel and Column System Description?	Go to Step 2	Go to Steering Wheel and Column Description and Operation
2	Verify that the lock system does not lock. Does the lock system operate normally?	System OK	Go to Step 3
3	Inspect for an incorrect, worn, or damaged key. Is the key incorrect, worn, or damaged?	Go to Step 9	Go to Step 4
4	Inspect for a faulty lock cylinder or release button. Is the lock cylinder or release button damaged?	Go to Step 10	Go to Step 5
5	Inspect the shift cable adjustment. Is the shift cable adjusted incorrectly?	Go to Step 11	Go to Step 6
6	Inspect the automatic transmission (A/T) shift control for damage. Is the A/T shift control damaged?	Go to Step 12	Go to Step 7
7	Inspect the ignition switch for damage. Is the ignition switch damaged?	Go to Step 13	Go to Step 8
8	Inspect the steering wheel theft deterrent lock for damage. Is the lock damaged?	Go to Step 14	Go to Step 3
9	Replace the key. Refer to Key and Lock Cylinder Coding in General Information. Did you complete the repair?	Go to Step 15	-
10	Replace the lock cylinder. Refer to Ignition Lock Cylinder Replacement . Did you complete the repair?	Go to Step 15	-
11	Adjust the shift cable. Refer to Automatic Transmission Range Selector Cable Adjustment in Automatic Transaxle-4T80-E. Did you complete the repair?	Go to Step 15	-
12	Replace the A/T shift control. Refer to Shift Control Replacement in Automatic Transaxle-4T80-E. Did you complete the repair?	Go to Step 15	-
13	Replace the ignition switch. Refer to Ignition Switch Replacement . Did you complete the repair?	Go to Step 15	-
14	Replace the steering wheel theft deterrent lock. Refer to Steering Wheel Theft Deterrent Lock Replacement . Did you complete the repair?	Go to Step 15	-
15	Operate the system in order to verify the repair. Did you correct the condition?	System OK	Go to Step 3