Remote Keyless Entry Transmitter (RKE) Button Inoperative or Will Not Reprogram to Vehicle (10-08-52-003)

Publication date: 2010-07-21
Reference number: 10-08-52-003

Remote Keyless Entry Transmitter (RKE) Button Inoperative or Will Not Reprogram to Vehicle

TECHNICAL SERVICE BULLETIN

Reference Number(s): 10-08-52-003, Date of Issue: July 21, 2010

Affected Model(s):

2006-2008 Buick Allure/LaCrosse; 2006-2010 Buick Lucerne; 2008-2010 Buick Enclave; 2006-2007 Cadillac SRX; 2006-2009 Cadillac DTS; 2008-2009 Cadillac CTS (Non-EZ Key), Escalade, Escalade ESV, Escalade EXT; 2006-2010 Chevrolet Impala; 2007-2009 Chevrolet Equinox; 2007-2010 Chevrolet Avalanche, Silverado, Tahoe, Suburban; 2008-2010 Chevrolet Express; 2009-2010 Chevrolet Captiva; 2007-2010 GMC Acadia, Sierra, Yukon, Yukon XL (Including Denali Models); 2008-2010 GMC Savana; 2007-2009 Pontiac Torrent; 2007-2010 Saturn OUTLOOK; 2008-2010 Saturn VUE; 2008-2010 HUMMER H2, H2 SUT; with Remote Keyless Entry

Attention:

This bulletin should be distributed and reviewed by the Service Manager and Service Advisors. A copy of this bulletin may be given to your customer to assist in explaining the remote keyless entry (RKE) transmitter operation.

SERVICE INFORMATION

This bulletin provides information regarding any remote keyless entry/transmitter (key fob) that may be inoperative intermittently or in which a particular button(s) does not work.

To prevent transmitter battery drain, the RKE transmitter will disable any button or buttons that are depressed longer than 30 seconds. The disabled button or buttons will remain disabled until another button that has not been disabled is pressed.

If a button or buttons on a transmitter are not functioning, or if a transmitter cannot be programmed to a vehicle, press and release each and every button on the fob one at a time until you find one that works then retest the other buttons. If all buttons are now working, the button(s) were disabled and the transmitter is working as designed.

If the transmitter still fails to function properly, use the J-43241 tester and follow normal diagnostics as shown in SI.