Video Entertainment System Remote Control Inoperative

WARNING: This page is about a different car, the 2008 Cadillac SRX. However, it is still accessible from the selected car via links, so may be relevant.

The buttons on the video remote control do not operate the video disc player but the buttons on the video disc player operate normally.

IMPORTANT: The following information lists the most probable cause of the concern to the least probable cause followed by the appropriate test for that condition.

Dead batteries in the video remote control. Replace the dead batteries.
Faulty remote control. Test the operation of the system using a known good remote control. If operation is OK, replace the remote control.