LEMON Manuals: Even more car manuals for everyone: 1960-2025
Home >> Cadillac >> 2014 >> CTS Performance, 2D Coupe, AWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 107 (Cellular System, Entertainment System, And Navigation System) >> Diagnostic Information and Procedures >> Unable to Contact OnStar Call Center >> Circuit/System Testing
April 5, 2026: LEMON Manuals is launched! Read the announcement.

Circuit/System Testing

WARNING: This page is about a different car, the 2014 Chevrolet Malibu. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
  • The vehicle may be equipped with sectioned coax. Test each section and replace only the faulty section, not the entire length of coax.
  • The following verification requires the vehicle to be outside with an unobstructed view of the southern sky. Allow 5 minutes after turning the ignition ON for the GPS satellites to acquire vehicle signal.

Without Navigation Radio

  1. Ignition OFF and all vehicle systems OFF, disconnect the GPS and cellular coax cable connector at the K73 Telematics Communication Interface Control Module. It may take up to 2 minutes for all vehicle systems to power down.
  2. Using the EL-49903-3 kit (EL-49903-5 adapter and EL-49903-4 coax cable), connect the EL-49903  GM OnStar antenna diagnostic tool kit to the K73 Telematics Communication Interface Control Module. Place the test antenna on the roof of the vehicle, ignition ON.
  3. Verify the DTC does not set while operating the vehicle within the conditions for running the DTC.
    • If the DTC sets 

      Replace the K73 Telematics Communications Interface Control Module.

    • If the DTC does not set 
  4. Ignition OFF.
  5. Disconnect the EL-49903  GM OnStar antenna diagnostic tool kit from the K73 Telematics Communication Interface Control Module
  6. Test the coax cable. Refer to Component Testing .
    • If the coax cable does not pass the test 

      Replace the coax cable.

    • If the coax cable passes the test 
  7. Test or replace the T4E Cellular Phone and Navigation Antenna.

With Navigation Radio

  1. Ignition OFF and all vehicle systems OFF, disconnect the GPS and cellular coax cable connector at the K73 Telematics Communication Interface Control Module. It may take up to 2 minutes for all vehicle systems to power down.
  2. Using the EL-49903-3 kit (EL-49903-5 adapter and EL-49903-4 coax cable), connect the EL-49903   GM OnStar antenna diagnostic tool kit to the K73 Telematics Communication Interface Control Module. Place the test antenna on the roof of the vehicle, ignition ON.
  3. Verify the DTC does not set while operating the vehicle within the conditions for running the DTC.
    • If the DTC sets 

      Replace the K73 Telematics Communication Interface Control Module.

    • If the DTC does not set 
  4. Ignition OFF, connect the coax cable to the K73 Telematics Communications Interface Control Module and disconnect the coax cable from the T15 Navigation Antenna Signal Splitter, ignition ON.
  5. Test for 4.5-5.5 V between the coax cable center conductor and the outer shield.
    • If less than 4.5 V 
    1. Test the coax cable between the K73 Telematics Communications Interface Control Module and the T15 Navigation Antenna Signal Splitter. Refer to Component Testing (below).
      • If the coax does not successfully pass the component test, replace the coax.
      • If the coax successfully passes the coax test, replace the K73 Telematics Communications Interface Control Module.
    • If greater than 5.5 V 
    1. Test the coax cable between the K73 Telematics Communications Interface Control Module and the T15 Navigation Antenna Signal Splitter. Refer to Component Testing (below).
      • If the coax cable does not pass the test, replace the coax.
      • If the coax cable passes the test, replace the K73 Telematics Communications Interface Control Module.
    • If between 4.5-5.5 V 
  6. Ignition OFF, connect the coax cable to the T15 Navigation Antenna Signal Splitter and disconnect the coax cable from the T4E Cellular Phone and Navigation Antenna, ignition ON.
  7. Test for 4.5-5.5 V between the coax cable center conductor and the outer shield.
    • If less than 4.5 V 
    1. Test the coax cable between the T15 Navigation Antenna Signal Splitter and the T4E Cellular Phone and Navigation Antenna. Refer to Component Testing (below).
      • If the coax does not successfully pass the component test, replace the coax.
      • If the coax successfully passes the coax test, test or replace the T15 Navigation Antenna Signal Splitter
    • If greater than 5.5 V 
    1. Test the coax cable between the T15 Navigation Antenna Signal Splitter and the T4E Cellular Phone and Navigation Antenna. Refer to Component Testing (below).
      • If the coax cable does not pass the test, replace the coax.
      • If the coax cable passes the test, test or replace the T15 Navigation Antenna Signal Splitter
    • If between 4.5-5.5 V 
  8. Test or replace the T4E Cellular Phone and Navigation Antenna.