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Home >> Cadillac >> 2015 >> SRX Performance, 4D Utility, AWD >> Repair and Diagnosis >> Body & Frame >> Body, Cab Control Systems >> Power Door Lock System And Release Systems >> Diagnostic Information and Procedures >> DTC B396A: Liftgate Motor Power Open/Close Malfunction >> Circuit/System Verification
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Circuit/System Verification

  1. Ignition ON.
  2. Select the S45B Liftgate Control Switch-Interior to the 3/4 or Max position
  3. Verify the function of the liftgate while commanding the OPEN and CLOSE with the S45B Liftgate Control Switch-Interior.
    • If the power open and power close does not work 

      Refer to Circuit/System Testing

    • If the power open and power close works 
  4. All OK.