Circuit/System Verification
- Verify the OnStar® system is not damaged and is operating properly, with no DTCs set.
- If the OnStar® system is damaged, inoperative or any OnStar® DTCs are set
These concerns must be corrected before the start disable can be removed.
- If the OnStar® system is not damaged and is operating properly
- If the OnStar® system is damaged, inoperative or any OnStar® DTCs are set
- Press the blue OnStar® button and ask the advisor to be transferred to the stolen vehicle team to verify the vehicle account has been updated.
- Verify that OnStar® is aware the vehicle has been recovered and that the vehicle account has been updated.
- If OnStar® has not been notified that the vehicle has been recovered
Contact the customer and advise them that for security purposes, they must contact OnStar® and the law enforcement agency to update the vehicle account.
- If the account has been properly updated
- If OnStar® has not been notified that the vehicle has been recovered
- Once the vehicle account has been updated and the start disable request has been removed, DTC B302A will transition to a history DTC. Clear the history DTC.