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Home >> Cadillac >> 2017 >> CTS Base, AWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 185 (Cellular System, Entertainment System And Navigation System) >> Diagnostic Information and Procedures >> Voice Recognition Malfunction (with UE1) >> Circuit/System Verification
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Circuit/System Verification

WARNING: This page is about a different car, the 2016 Cadillac CTS. However, it is still accessible from the selected car via links, so may be relevant.
  1. Verify the OnStar® voice recognition system is operating normally.
    • If the OnStar® voice recognition system is operating normally. 
  2. Ignition On/Vehicle in Service Mode. Infotainment system ON.
  3. Begin voice recognition for the infotainment system and clearly speak one of the available commands.
    NOTE: Refer to the Owners Manual and/or the Navigation System Owners Manual for voice recognition use and commands.
  4. Verify the infotainment system responds correctly to the command.
    • If the infotainment system does not respond correctly to the command. 
    1. Clearly speak a different command.
    2. Verify the infotainment system responds correctly to the command.
      • If the infotainment system does not respond correctly to any commands, refer to Circuit/System Testing.
      • If the infotainment system responds correctly to the command.
    3. Refer to the Owners Manual and/or the Navigation System Owners Manual for hints on speaking commands.
    • If the infotainment system responds correctly to the command. 
  5. All OK
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