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Electronic Entry Module Fails To Respond (08-49-98)

WARNING: This page is about the Viper GTS, which is a different variant/trim than selected.
Publication date: 1998-11-27
Reference number: 08-49-98

ELECTRONIC ENTRY MODULE FAILS TO RESPOND

ELECTRONIC ENTRY MODULE FAILS TO RESPOND

TECHNICAL SERVICE BULLETIN

Reference Number(s): 08-49-98, Date of Issue:  November 27, 1998

ELECTRONIC ENTRY MODULE FAILS TO RESPOND

Model(s): 1996-98 Dodge (SR) Viper Coupe; 1997-98 Dodge (SR) Viper Roadster

Group: Electrical

Bulletin No.: 08-49-98

Date: November 27, 1998

SYMPTOM/CONDITION

The Electronic Entry Module (EEM) software may cause the module to fail to respond. If the module has failed to respond, one or more of the following symptoms may be experienced:

  1. Vehicle does not respond to transmitters operation.
  2. Security alarm LED on the dash is not flashing.
  3. Doors do not open when outside buttons are pressed.
  4. Vehicle theft alarm prevents the vehicle from starting.
  5. Electronic entry module does not communicate with the DRB III.
  6. On 1998 MY vehicles the park/tail lamps randomly flash for 3 minutes, without a push of the transmitter buttons.

DIAGNOSIS

Low battery voltage can also cause the above symptoms to be present. Check open circuit battery voltage to ensure that the battery is above 12.0 volts. If the voltage is below 12.0 volts, correct the condition before proceeding. If any of the above symptoms are identified, perform the REPAIR PROCEDURE  .

PARTS & EQUIPMENT REQUIRED

PARTS & EQUIPMENT INFORMATION

Qty. Part Number Part Name
1 05015148AA Electronic Entry Module Kit (1996-1997 MY)
1 04848832AE Electronic Entry Module (1998 MY)
1 CH6000 Scan Tool (DRB III) (1998 MY)
1 CH7000 J1962 (1998 MY)

REPAIR PROCEDURE

This bulletin involves the replacement of the EEM and programming the EEM to the transmitters for the 1998 model year. The 1996 to 1997 model year vehicle repair involves installing a kit that contains two preset transmitters, EEM and external antenna.

1996 MY VIPERS

  1. Remove the driver's side knee blocker.
  2. Remove the strap holding the EEM in the bracket below the dash.
  3. Disconnect the EEM and remove.
  4. At the EEM harness connector, remove the terminal wedge.
  5. Remove terminal "D" from the green connector and tape it back onto the harness.
  6. Install the antenna coax ground into cavity "D" of the green connector.
  7. From the antenna, install the coax center lead into cavity "E" of the green connector.
  8. Route the antenna cable rearward in the vehicle under the center console cover and tape in place.
  9. Connect the new EEM and secure in the bracket with the strap.
  10. Install the knee blocker.
  11. Test both transmitters for proper function. The EEM in the kit is already programmed to both transmitters. The customers old transmitters should be disposed of as they will not work with the new EEM.

1997 MY VIPERS

  1. Remove the driver's side knee blocker.
  2. Remove the strap holding the EEM in the bracket below the dash.
  3. Disconnect the EEM and remove.
  4. Discard the external antenna included with the kit. The 1997 MY Viper already has one installed.
  5. Connect the new EEM and secure in the bracket with the strap.
  6. Install the knee blocker.
  7. Test both transmitters for proper function. The EEM in the kit is already programmed to both transmitters. The customers old transmitters should be disposed of as they will not work with the new EEM.

1998 MY VIPERS

  1. Remove the driver's side knee blocker.
  2. Remove the strap holding the EEM in the bracket below the dash.
  3. Disconnect the EEM and remove.
  4. Connect the new EEM and secure in bracket with the strap.
  5. Install the knee blocker.
  6. Program all customer transmitters to the new EEM using Test 1B in the Vehicle Theft Security System section of the 1996-1998 Viper Body Diagnostic Procedures Manual (Publication No. 81-699-97122).
  7. Test the transmitters for proper function.
NOTE: The new EEM has revised horn chirp logic that was implemented with the 1998 my. The 1996 and 1997 modules chirped the horn once upon pressing the button on the transmitter followed by the security alarm LED illuminating steadily for 15 seconds while the alarm was arming and then followed by a second horn chirp indicating the system was armed and then the security LED would begin flashing. The new EEM installed with this Technical Service Bulletin will chirp the horn once and arms immediately upon pressing the transmitter lock button. The security alarm LED will begin to flash immediately. The 1996-1997 module would chirp the horn twice on unlock. The new EEM will not chirp the horn on unlock but flashes the park/tail lamps twice instead. It is important that this information be explained to the customer before releasing the vehicle.

WARRANTY INFORMATION

POLICY: Reimbursable within the provisions of the warranty.

LABOR OPERATION NO: 08-19-24-90 - Electronic Entry Module Replace With Transmitters And Install Antenna (1996 SR) TIME ALLOWANCE: 0.5 Hrs.

LABOR OPERATION NO: 08-19-24-91 - Electronic Entry Module, Replace With Transmitters (1997 SR) TIME ALLOWANCE: 0.4 Hrs.

LABOR OPERATION NO: 08-19-24-92 - Electronic Entry Module, Replace And Reprogram Transmitters (1998 SR) TIME ALLOWANCE: 0.4 Hrs.

FAILURE CODE: P8 - New Part

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