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Customer Learn Method

WARNING: This page is about a different car, the 2002 Dodge Dakota. However, it is still accessible from the selected car via links, so may be relevant.
NOTE: The following steps must be completed in proper order. Sentry Key Immobilizer System (SKIS) will automatically exit CUSTOMER LEARN programming mode if time allotted is exceeded, or if 8 keys have already been programmed.
NOTE: Once a key has been programmed, it cannot be programmed for another vehicle.
  1. Obtain 2 programmed sentry keys from vehicle owner. Ensure new sentry key blank is cut before proceeding. Insert first valid sentry key into ignition switch. Turn ignition on.
  2. After 3 seconds, but no more than 15 seconds, turn ignition off. Remove key. Insert second valid sentry key. Turn ignition on.
  3. About 10 seconds after completion of previous step, Vehicle Theft Security System (VTSS) Light Emitting Diode (LED) indicator will flash and a single chime will sound. This indicates system has entered customer learn programming mode.
  4. Turn ignition off. Remove second valid sentry key. Insert blank sentry key within 60 seconds. Turn ignition on. After about 10 seconds, a single chime will sound. VTSS LED indicator will stop flashing and stay on for about 3 seconds, then turn off to indicate sentry key has been successfully programmed.
  5. SKIS will return to normal operation immediately following exit from customer learn programming mode. Repeat procedure for each additional sentry key to be programmed.