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Diagnostic Test

  1. TEST FOR INTERMITTENT CONDITION 
    1. Turn the ignition on.
    2. With the scan tool, record and erase DTCs
    3. Try to operate the Driver Window up and down several times.
    4. Wait 30 seconds.
    5. With the scan tool, read DTCs.

      Does the scan tool display B1914-DRIVER WINDOW CONTROL 2 CIRCUIT LOW?

      Yes 

      • Go To  2.

      No 

      • The conditions that caused this code to set are not present at this time. Using the wiring diagram/schematic as a guide, inspect the wiring and connectors.
      • Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
  2. WINDOW MOTOR SHORTED 
    Fig 1: Driver Window Motor Connector End View
    GC0133452Courtesy of CHRYSLER GROUP, LLC
    1. With the scan tool, erase DTCs.
    2. Turn the ignition off.
    3. Disconnect the Driver Window Motor connector.
    4. Turn the ignition on.
    5. Operate the driver window switch up and down several times.
    6. With the scan tool, read DTCs.

      Does the scan tool display B1914-DRIVER WINDOW CONTROL 2 CIRCUIT LOW?

      No 

      • Replace the Window Motor in accordance with service information.
      • Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .

      Yes 

      • Go To  3.
  3. (Q21) DRIVER WINDOW DRIVER DOWN CIRCUIT SHORT TO GROUND 
    Fig 2: Checking Driver Window Express Down Driver Circuit For Short To Ground
    GC0106048Courtesy of CHRYSLER GROUP, LLC
    1. Turn the ignition off.
    2. Disconnect the Driver Door Module C1 connector.
    3. Measure the resistance between Ground and the (Q21) Driver Window Driver Down circuit.

      Is the resistance below 1, 000 ohms?

      Yes 

      • Repair the (Q21) Driver Window Driver Down circuit for a short to ground.
      • Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .

      No 

      • Go To  4.
  4. (Q21) DRIVER WINDOW DRIVER DOWN CIRCUIT SHORT TO (Q11) DRIVER WINDOW DRIVER UP CIRCUIT 
    Fig 3: Checking Driver Window Driver Up Circuit For A Short To Driver Window Driver Down Circuit
    GC0106026Courtesy of CHRYSLER GROUP, LLC
    1. Measure the resistance between the (Q21) Driver Window Driver Down circuit and the (Q11) Driver Window Driver Up circuit.

      Is the resistance below 1, 000 ohms?

      Yes 

      • Repair the (Q21) Driver Window Driver Down circuit for a short to the (Q11) Driver Window Driver Up circuit.
      • Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .

      No 

      • Replace the Driver Door Module in accordance with service information.
      • Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .