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Pinpoint Test H: The Audio Unit Does Not Respond To The Diagnostic Tool: Testing

WARNING: This page is about a different car, the 2005 Mercury Montego, 2005 Ford Freestyle, and 2005 Ford Five Hundred. However, it is still accessible from the selected car via links, so may be relevant.
  1. H1 CHECK THE AUDIO UNIT C240C FOR DAMAGE 
    • Key in OFF position.
    • Disconnect: Audio Unit C240c.
    • Is the audio unit C240c OK? 
  2. H2 CHECK MEDIUM SPEED CONTROLLER AREA NETWORK (CAN) CIRCUITS 2180 (WH/BK) AND 2181 (BK/YE) BETWEEN THE DATA LINK CONNECTOR (DLC) C251 AND THE AUDIO UNIT C240C FOR AN OPEN 
    • Key in OFF position.
    • Measure the resistance between the audio unit C240c-15, circuit 2180 (WH/BK), harness side and the DLC 3251-3, circuit 2180 (WH/BK), harness side; and between the audio unit C240c-16, circuit 2181 (BK/YE), harness side and the DLC C251-11, circuit 2181 (BK/YE), harness side.
      Fig 1: Measuring Medium Speed Controller Area Network (CAN) Circuits 2180 (WH/BK) And 2181 (BK/YE) Between Data Link Connector (DLC) C251 And Audio Unit C240C
      G03992941Courtesy of FORD MOTOR CO.
    • Are the resistances less than 5 ohms? 
  3. H3 CHECK FOR CORRECT AUDIO UNIT OPERATION 
    • Disconnect all the audio unit connectors.
    • Check for:
      • corrosion
      • pushed-out pins
    • Connect all the audio unit connectors and make sure they seat correctly.
    • Operate the system and verify the concern is still present.
    • Is the concern still present?