Diagnostic Test
WARNING: This page is about a different car, the 2012 Dodge Durango. However, it is still accessible from the selected car via links, so may be relevant.
- DTC PRESENT
- With the scan tool, record and erase DTCs.
- Turn the ignition off, wait 10 seconds, then turn the ignition on.
- Operate the power liftgate several times if possible.
- With the scan tool, read DTCs.
- If the B2199-16-BATTERY VOLTAGE LOW DTC is present, repair that code before proceeding.
Does the scan tool display; B197F-11-POWER LIFTGATE LATCH CONTROL 1 - CIRCUIT SHORT TO GROUND?
Yes
- Go To 2.
No
- Using the wiring diagram/schematic as a guide, inspect the wiring and connectors for an intermittent condition. Operate the liftgate several times and check for any binding conditions in the latch assembly.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- BINDING LIFTGATE LATCH
- Examine the liftgate for proper alignment, worn or binding hinges, latch alignment or anything that would cause an obstruction to proper operation.
- With an open liftgate, manually close the latch and open it with the handle switch several times.
Were there any mechanical problems found?
Yes
- Refer to the Service information for the related symptom(s). Refer to STANDARD PROCEDURE .
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Go To 3.
- CHECK THE (Q84) LIFTGATE LATCH CINCH DRIVER CIRCUIT FOR A SHORT TO THE (Q901) LOGIC GROUND
Courtesy of CHRYSLER GROUP, LLC
- Turn the ignition off.
- Disconnect the Power Liftgate Latch connector.
- Measure the resistance between the (Q901) Logic Ground circuit and the (Q84) Liftgate Latch Cinch Driver circuit in the latch connector.
- Wiggle the harness and check for an intermittent short circuit condition.
Is the resistance below 100.0 Ohms?
Yes
- Go To 6.
No
- Go To 4.
- CHECK THE (Q85) LIFTGATE LATCH RELEASE DRIVER CIRCUIT FOR A SHORT TO THE (Q901) LOGIC GROUND
Courtesy of CHRYSLER GROUP, LLC
- CHECK THE (Q84) LIFTGATE LATCH CINCH DRIVER CIRCUIT FOR A SHORT TO THE (Q85) LIFTGATE LATCH RELEASE DRIVER CIRCUIT Fig 3: Measuring Resistance Between Liftgate Latch Cinch Driver Circuit & Liftgate Latch Release Driver
Courtesy of CHRYSLER GROUP, LLC
- Disconnect the Power Liftgate Module C2 harness connector.
- Measure the resistance between the (Q84) Liftgate Latch Cinch Driver circuit and the (Q85) Liftgate Latch Release Driver circuit.
Is the resistance below 10K Ohms?
Yes
- Repair the (Q84) Liftgate Latch Cinch Driver circuit for a short to the (Q85) Liftgate Latch Release Driver Circuit.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Replace the Power Liftgate Latch assembly in accordance with the Service Information and using the scan tool, run the "Latch Home Sector Test". Refer to LATCH, LIFTGATE, REMOVAL .
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- CHECK THE (Q85) LIFTGATE LATCH RELEASE DRIVER CIRCUIT FOR A SHORT TO GROUND
Courtesy of CHRYSLER GROUP, LLC
- Disconnect the Power Liftgate Module C2 harness connector.
- Measure the resistance between ground and the (Q85) Liftgate Latch Release Driver circuit.
- Wiggle the harness and check for an intermittent short circuit condition.
Is the resistance below 10K Ohms?
Yes
- Repair the (Q85) Liftgate Latch Release Driver circuit for a short to ground.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Go To 7.
- CHECK THE (Q84) LIFTGATE LATCH CINCH DRIVER CIRCUIT FOR A SHORT TO GROUND
Courtesy of CHRYSLER GROUP, LLC
- Measure the resistance between ground and the (Q84) Liftgate Latch Cinch Driver circuit.
- Wiggle the harness and check for an intermittent short circuit condition.
Is the resistance below 10K Ohms?
Yes
- Repair the (Q84) Liftgate Latch Cinch Driver circuit for a short to ground.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Replace the Power Liftgate Module in accordance with service information. Refer to MODULE, POWER LIFTGATE CONTROL, REMOVAL .
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .