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Diagnostic Test

WARNING: This page is about a different car, the 2013 Chrysler 300. However, it is still accessible from the selected car via links, so may be relevant.
  1. CHECK THE USB CABLE CONNECTION AT THE TELEMATICS GATEWAY (TGW) MODULE 
    1. Turn the ignition off.
    2. Inspect the USB cable connection at the rear of the Telematics Gateway (TGW).

      Is the USB cable connection secure and undamaged?

      Yes 

      • Go To  2.

      No 

      • Repair the USB cable connection as needed.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  2. CHECK THE USB CABLE CONNECTION AT THE UNIVERSAL CONSUMER INTERFACE (UCI) 
    1. Inspect the USB cable connection at the rear of the Universal Consumer Interface (UCI).

      Is the USB cable connection secure and undamaged?

      Yes 

      • Replace the USB Cable in accordance with the Service Information.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .

      No 

      • Repair the USB cable connection as needed.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .