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Diagnostic Test

  1. DTC PRESENT 
    1. With the scan tool, record and erase DTCs.
    2. Turn the ignition off, wait 10 seconds, then turn the ignition on.
    3. Operate the Power Liftgate several times from stop to stop if possible.
    4. With the scan tool, read the Active DTCs.

      Does the scan tool display; B1969-00-POWER LIFTGATE OPEN DIRECTION EXCESSIVE POSITION SENSOR COUNTS?

      Yes 

      • Go To  2

      No 

      • Using the wiring diagram/schematic as a guide, inspect the wiring and connectors for an intermittent condition. Operate the liftgate several times and check for any binding conditions.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  2. BINDING LIFTGATE 
    1. Examine the liftgate for proper alignment, worn or binding hinges, weak liftgate prop assembly, loose/hard weatherstrip, for wear or anything that would cause an obstruction to proper operation.
    2. If necessary manually operate the power liftgate on a known good vehicle and notice the effort needed to open and close for comparison.

      Were there any mechanical problems found?

      Yes 

      No 

      • Go To  3
  3. POWER LIFTGATE MODULE - POSITION SENSE OPEN 
    1. Operate the liftgate from the full closed position and put an obstacle in its path to make it reverse.

      Did the liftgate reverse back to the closed position?

      Yes 

      • Go To  4

      No 

      • Check to see if there is an updated flash for this module. If there is not an updated flash available, replace the Power Liftgate Module in accordance with the service information. Refer to MODULE, POWER LIFTGATE CONTROL, REMOVAL .
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  4. (Q901) LOGIC GROUND OPEN 
    Fig 1: Checking Logic Ground For Open
    GC0151225Courtesy of CHRYSLER GROUP, LLC
    1. Turn the ignition off.
    2. Disconnect the Power Liftgate Drive Unit harness connector.
    3. Disconnect the Power Liftgate Module C2 harness connector.
    4. Measure the resistance of both of the (Q901) Logic Ground circuits between the Power Liftgate Drive Unit harness connector and the Power Liftgate Module C2 harness connector.

      Is the resistance below 2.0 Ohms for both measurements?

      Yes 

      • Go To  5

      No 

      • Repair the (Q901) Logic Ground circuit for an open.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  5. (Q51) FULL OPEN SWITCH CIRCUIT OPEN 
    Fig 2: Checking Full Open Switch Circuit For Open
    GC0151283Courtesy of CHRYSLER GROUP, LLC
    1. Disconnect the Power Liftgate Module C1 harness connector.
    2. Measure the resistance of the (Q51) Full Open Switch circuit between the Power Liftgate Drive Unit connector and the Power Liftgate Module C1 connector.

      Is the resistance below 2.0 Ohms?

      Yes 

      • Go To  6

      No 

      • Repair the (Q51) Full Open Switch circuit for an open.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  6. (Q51) LIFTGATE FULL OPEN SWITCH SENSE CIRCUIT SHORTED TO GROUND 
    Fig 3: Checking Liftgate Full Open Switch Sense Circuit For Short To Ground
    GC0151286Courtesy of CHRYSLER GROUP, LLC
    1. Measure the resistance between Ground and the (Q51) Full Open Switch circuit.

      Is the resistance below 10K Ohms?

      Yes 

      • Repair the (Q51) Full Open Switch circuit for a short to ground.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .

      No