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Home >> Dodge and Ram >> 2014 >> Durango SXT, RWD >> Repair and Diagnosis >> Steering >> Steering Control Systems >> (Steering Control Module (SCM) - Electrical Diagnostics) >> DTC Troubleshooting >> U121E-00-Lost Communication With Steering Wheel Cruise Control Switch >> Diagnostic Test
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Diagnostic Test

  1. CHECK IF THE DTC IS ACTIVE 
    1. Turn the ignition on.
    2. With the scan tool, read DTCs.

      Does the scan tool display this DTC as active?

      Yes 

      • Go To  2

      No 

      • The condition or conditions that originally set this DTC are not present at this time. Using the wiring diagrams as a guide, check all related splices and connectors for signs of water intrusion, corrosion, pushed out or bent terminals, and correct pin tension.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  2. CHECK THE RIGHT STEERING WHEEL SWITCH AND WIRING HARNESS 
    WARNING:

    Turn the ignition off disconnect the 12-volt battery and wait two minutes before proceeding. Failure to follow these instructions may result in possible serious or fatal injury.

    WARNING:

    Do not place an intact non-deployed airbag face down on a hard surface, the airbag propels into the air if accidentally deployed. Failure to follow these instructions may result in possible serious or fatal injury.

    1. Visually and physically inspect the wiring harness between the Right Steering Wheel Switch (Speed Control Switch) harness connector and the SCCM harness connector for damaged wires, connectors, and open/spread terminals.

      Were there any problems found?

      Yes 

      • Repair or replace the wiring harness as necessary.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .

      No 

      • Go To  3
  3. CHECK THE STEERING COLUMN CONTROL MODULE 
    1. Replace the Right Steering Wheel Switch (Speed Control Switch) in accordance with the Service Information. Refer to SWITCH, SPEED CONTROL, REMOVAL .
    2. Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .

      Does this DTC reset?

      Yes 

      No 

      • Test Complete.