Pre-Diagnostic Troubleshooting Procedure: Notes

WARNING: This page is about a different car, the 2012 Chrysler 300. However, it is still accessible from the selected car via links, so may be relevant.

For a complete wiring diagram, refer to Wiring Information .

Perform the following pre-diagnostic troubleshooting procedures prior to performing any diagnostic test.

NOTE:

Due to different power control configurations, the Transmission Control Relay (if equipped) may be referred to as a PCM relay.

NOTE:

Incorrect fluid level, and/or poor fluid condition can be the cause of many transmission problems. Visually inspect the transmission and cooler lines for leakage and repair as necessary. Adjust the transmission fluid level according to Service Information.

Always perform diagnostics with a fully charged battery to avoid false symptoms.

With the scan tool, read the engine DTCs. Check and repair all engine DTCs prior to performing transmission symptom diagnostic procedures.
With the scan tool, read and record all transmission DTCs. Record the controller software version and variant ID (configuration or level).
NOTE:
Check for Service Information Tune-ups or Technical Service Bulletins (TSB) that may apply.

NOTE:
If the TCM detects and stores a DTC, the TCM also stores the vehicles operating conditions under which the DTC originally set. Using a scan tool this information is located under Environmental Data. Before erasing any stored DTCs, it is recommended to record all available data to assist in troubleshooting and duplicating the conditions and in which the DTC set.
Verify the current software level of transmission controller. Various problems are corrected by software upgrades (flash) to the transmission controller.
NOTE:
If TCM software updates are performed, all DTC information (Environmental Data) will be lost.
Using the wiring diagram/schematic as a guide, inspect the wiring and connectors to all components related to the transmission and shift lever assembly. Clean and repair as necessary.
Most DTCs set on start up but some may only set by driving the vehicle. Note the when monitored and set conditions of the reported DTC. If variant DTCs are present, perform their respective test first.
Verify the axle ratio and transfer case ratio.