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Home >> Dodge and Ram >> 2018 >> Durango SXT Plus, AWD >> Repair and Diagnosis (Single Page) >> Accessories & Equipment >> Drivers Assistance Systems - ADAS >> Audio/Video - Non-DTC Based Diagnostics >> Diagnosis And Testing >> Multi-Media Test >> Multi-Media Functionality Tests
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Multi-Media Functionality Tests

  1. BELOW ARE THE 7 FUNCTIONALITY TESTS AVAILABLE USING THE MIT019 MULTI-MEDIA TESTER: 
    1. (special tool #MIT019, Tester, Multi-Media Interface (MIT))
    2. AUXILIARY INPUT JACK TEST
      • Go To  2
    3. USB INPUT/OUTPUT TEST
      • Go To  3
    4. BLUETOOTH PAIRING
      • Go To  4
    5. BLUETOOTH HANDS FREE CALLING/PHONEBOOK PUSH TEST
      • Go To  5
    6. BLUETOOTH STREAMING AUDIO TEST
      • Go To  6
    7. BLUETOOTH SMS MESSAGING - SEND
      • Go To  7
    8. BLUETOOTH SMS MESSAGING - RECEIVE
      • Go To  8
  2. AUXILIARY INPUT JACK TEST 
    NOTE:

    This test is designed to validate the ability of the Audio/Media system to play audio from a customer's device that has been connected to the AUX port on the radio or externally through a UCI (Universal Customer Interface / Multi-Media) port.

    NOTE:

    The AUX port cannot supply power to a connected device.

    1. Connect the USB and Auxiliary Cable into the vehicle's audio ports.
    2. Verify the MIT019 is in AUX Mode.
    3. Using the vehicle controls, place the audio system into AUX (Line In) Mode. (Audio system may automatically enter into AUX Mode.)

      Does the Radio play audio from the MIT019?

      Yes 

      • Audio playback confirms that the Auxiliary Input is working correctly, no system repairs are needed at this time. 
      • Check the condition of the customer`s cords and device being used.
      • Check to make sure the customer's device and cables are compatible with each other (i.e. Apple Phone with MFi (Made For iPhone).
      • Check to make sure the customer`s device and cables are compatible with the vehicle system.
      • Check the customer`s device for output and volume setting concerns.
      • Check for updates for the customer`s device relating to the customer`s concern.

      No 

      • If Audio playback does not occur, refer to the appropriate Service Information and repair or replace as needed. 
      • Check the Multi-Media ports for damaged connection points or debris in the ports.
      • Check wiring circuits and connections to the AUX port for concerns.
      • Check for vehicle related system updates, STAR cases and TSBs related to the customer`s concern.
      • If no updates are available for the concern, replace the Radio or Hands Free Module in accordance with the Service Information.
  3. USB INPUT/OUTPUT TEST 
    NOTE:

    This test is designed to validate the ability of the Audio/Media system to play audio from a customer's device that has been connected to the USB port on the radio or the external USB port (Universal Customer Interface (UCI) / Multi- Media port). By connecting the MIT019 to the USB ports it will also determine if the USB port can provide power to a connected device.

    1. Connect the USB Cable into the vehicle's USB port.
    2. Place the MIT019 into USB Mode.
    3. Using the vehicle controls, place the audio system into USB Mode. (Audio system may automatically enter into USB Mode.)

      Does the Radio play audio from the MIT019?

      Yes 

      • Audio playback confirms that the USB Input is working correctly, no system repairs are needed at this time. 
      • Check the condition of the customer`s cords and device being used.
      • Check to make sure the customer's device and cables are compatible with each other (i.e. Apple Phone with MFi (Made For iPhone).
      • Check to make sure the customer`s device and cables are compatible with the vehicle system.
      • Check the customer`s device for output and volume setting concerns.
      • Check for updates for the customer device relating to the customer`s concern.

      No 

      • If Audio playback does not occur, refer to the appropriate Service Information and repair or replace as needed. 
      • Check the Multi-Media ports for damaged connection points or debris in the ports.
      • Check wiring circuits and connections to the USB port for concerns.
      • Check for vehicle related system updates, Star online cases and TSBs related to the customers concern.
      • If no updates are available for the concern, replace the Radio or Hands Free Module in accordance with the Service Information.
      NOTE:

      The radio and external USB ports can only supply 5 volts at 500 mAs. Check to see what the customer's device requires for operation or charging. Some vehicles are equipped with a standalone USB charging port that can supply 5 volts at 1.5 amps. For more information on system operation and supported features see the vehicle supporting website "For Owners Page" or the http://www.driveuconnect.com.

  4. BLUETOOTH PAIRING 
    NOTE:

    This test is designed to validate the pairing ability of the vehicles Audio/Media system. Pairing the MIT019 to the vehicle system will simulate the use of a known good compatible phone to test the system operation.

    NOTE:

    Before testing it is important to check the total number of devices paired to the vehicles system. Each system has a limit to the number of items that can be paired to the system. For more information on system operation and supported features see the vehicle supporting website "For Owners Page" or the Driveuconnect website at http://www.driveuconnect.com.

    NOTE:

    If the customer`s concern is the vehicle system was working with their device but then stopped working correctly, verify and perform the following:

    • Check to see if the device was recently updated.
    • Clear the device pairing from the system.
    • Reboot the customer`s device.
    • Re-pair the device to the vehicle system.
    • Check the operation.

    At times, cell providers will update the software or firmware in the customer`s device (without the customer knowing) causing it to become out of sync with the vehicle`s system.

    NOTE:

    During this test, use the power outlet adaptor supplied with the MIT019 Multi-Media Test kit to supply the power and ground to the tester. This will confirm and demonstrate the Bluetooth connection without anything connected to the Audio/Media system ports.

    NOTE:

    In order for the tool to function correctly, first plug the MIT019 power supply adapter into the 12 volt power outlet receptacle and confirm adapter power LED illuminates. Then connect the MIT019 to the power supply adapter.

    1. Connect the power outlet power adapter into the 12 volt receptacle.
    2. Connect the USB Cable into the Power Outlet Power Adapter. (This assists in showing the customer that the tool is utilizing a Bluetooth connection.)
    3. Place the MIT019 into Bluetooth Mode.
    4. Use the vehicle audio controls to place the audio system into ready to PAIR Mode. (Audio system may automatically enter into Bluetooth Mode.)
    5. Press the PAIR button on the MIT019 the unit will identify the Vehicle Audio System.
    6. When prompted, enter the Pairing Pin number on the MIT019 then press enter. The MIT019 will Pair and Connect to the vehicle audio system.

      Does the MIT019 pair to the Audio/Media system?

      Yes 

      • If the MIT019 pairs to the system, the Hands Free connection is working correctly, no part replacement is needed  .
      • Check the total number of devices paired to the customer`s device.
      • Check to make sure the customer's device and cables are compatible with each other (i.e. Apple Phone with MFi (Made For iPhone).
      • Check to make sure the customer`s device and cables are compatible with the vehicle system.
      • Check to see if the customer`s device supports the vehicle feature being tested.
      • Check the customer`s device for concerns related to password locks, phone book transfer settings and data transfer locks/settings.
      • For more information on system operation and supported features see the vehicle supporting website "For Owners Page" or the Driveuconnect website at http://www.driveuconnect.com.

      No 

      • If Pairing does not occur, refer to the appropriate Service Information.  Refer to DIAGNOSIS AND TESTING .
      • Check for vehicle related system updates, STAR cases and TSBs related to the customers concern.
      • If no updates are available for the concern, replace the Radio or Hands Free Module in accordance with the Service Information.
  5. BLUETOOTH HANDS FREE CALLING / PHONE BOOK PUSH TEST 
    NOTE:

    This test is designed to validate the ability of the Audio/Media system to place and receive phone calls. The MIT019 will change the radio display to show "MULTI-MEDIA TESTER" to confirm the phone-book-push  was successful.

    NOTE:

    Before testing it is important to check the total number of devices paired to the vehicles system. Each system has a limit to the number of items that can be paired to the system. For more information on system operation and supported features see the vehicle supporting website "For Owners Page" or the Driveuconnect website at http://www.driveuconnect.com.

    NOTE:

    If the customer`s concern is the vehicle system was working with their device but then stopped working correctly, verify and perform the following:

    • Check to see if the device was recently updated.
    • Clear the device pairing from the system.
    • Reboot the customer`s device.
    • Re-pair the device to the vehicle system.
    • Check the operation.

    At times, cell providers will update the software or firmware in the customer`s device (without the customer knowing) causing it to become out of sync with the vehicle`s system.

    NOTE:

    During this test use the Power outlet adaptor supplied with the MIT019 Multi-Media Test kit to supply the power and ground to the tester. This will confirm and demonstrate the Bluetooth connection without anything connected to the Audio/Media system ports.

    NOTE:

    In order for the tool to function correctly, first plug the MIT019 power supply adapter into the 12 volt power outlet receptacle and confirm adapter power LED illuminates. Then connect the MIT019 to the power supply adapter.

    1. Be sure the MIT019 is properly paired.
    2. From MIT019 in Bluetooth Mode, press the CALL button.
    3. The vehicle should announce an incoming call.
    4. The media system will display "MULTI-MEDIA TESTER", confirming successful push of the phone book.
    5. Using the vehicle controls, answer the call.
    6. Audio playback will confirm the Hands Free connection is working correctly, no system part replacement is needed.
    7. Using the vehicle controls, end the call.

      Does the Media system playback the incoming audio and display "MULTI-MEDIA TESTER"?

      Yes 

      • If Audio playback occurs and the system displays "MULTI-MEDIA TESTER", the system is working correctly; no part replacement is needed. 
      • Check the total number of devices paired to the customer`s device.
      • Check to make sure the customer's device and cables are compatible with each other (i.e. Apple Phone with MFi (Made For iPhone).
      • Check to make sure the customer`s device and cables are compatible with the vehicle system.
      • Check to see if the customer`s device supports the feature that the customer is trying to use.
      • Check the customer`s device for concerns related to password locks, phone book transfer settings and data transfer locks/settings.
      • For more information on system operation and supported features see the vehicle supporting website "For Owners Page" or the Driveuconnect website at http://www.driveuconnect.com.

      No 

      • If Audio playback does not occur, reference appropriate Service Information.  Refer to DIAGNOSIS AND TESTING .
      • Check for vehicle related system updates, STAR cases and TSBs related to the customers concern.
      • If no updates are available for the concern, replace the Radio or Hands Free Module in accordance with the Service Information.
  6. BLUETOOTH STREAMING AUDIO TEST 
    NOTE:

    This test is designed to validate the ability of the Audio/Media system to play streamed audio by a Bluetooth connected device.

    NOTE:

    Before testing it is important to check the total number of devices paired to the vehicles system. Each system has a limit to the number of items that can be paired to the system. For more information on system operation and supported features see the vehicle supporting website "For Owners Page" or the Driveuconnect website at http://www.driveuconnect.com.

    NOTE:

    If the customer`s concern is the vehicle system was working with their device but then stopped working correctly, verify and perform the following:

    • Check to see if the device was recently updated.
    • Clear the device pairing from the system.
    • Reboot the customer`s device.
    • Re-pair the device to the vehicle system.
    • Check the operation.

    At times, cell providers will update the software or firmware in the customer`s device (without the customer knowing) causing it to become out of sync with the vehicle`s system.

    NOTE:

    During this test use the Power outlet adaptor supplied with the MIT019 Multi-Media Test kit to supply the power and ground to the tester. This will confirm and demonstrate the Bluetooth connection without anything connected to the Audio/Media system ports.

    NOTE:

    In order for the tool to function correctly, first plug the MIT019 power supply adapter into the 12 volt power outlet receptacle and confirm adapter power LED illuminates. Then connect the MIT019 to the power supply adapter.

    1. Connect the power outlet power adapter into the 12 volt receptacle.
    2. Connect the USB Cable into the Power Outlet Power Adapter. (This assists in showing the customer that the tool is utilizing a Bluetooth connection.)
    3. Be sure the MIT019 is properly paired.
    4. Leave the MIT019 in Bluetooth Audio Mode after pairing is complete.
    5. Using the vehicle controls, place the audio system into Bluetooth Audio.

      Does the Radio play audio from the MIT019?

      Yes 

      • Audio playback will confirm that the Bluetooth Streaming Audio is working correctly, no system part replacement is needed. 
      • Check the total number of devices paired to the customer`s device.
      • Check to make sure the customer's device and cables are compatible with each other (i.e. Apple Phone with MFi (Made For iPhone).
      • Check to make sure the customer`s device and cables are compatible with the vehicle system.
      • Check to see if the customer`s device supports the vehicle feature being tested.
      • Check the customer`s device for concerns related to password locks, phone book transfer settings and data transfer locks/settings.
      • For more information on system operation and supported features see the vehicle supporting website "For Owners Page" or the Driveuconnect website at http://www.driveuconnect.com.

      No 

      • If Audio playback does not occur, refer to the appropriate Service Information.  Refer to DIAGNOSIS AND TESTING .
      • Check for vehicle related system updates, STAR cases and TSBs related to the customers concern.
      • If no updates are available for the concern, replace the Radio or Hands Free Module in accordance with the Service Information.
  7. BLUETOOTH SMS MESSAGING- RECEIVE 
    NOTE:

    This test is designed to validate the ability of the Audio/Media system to receive a SMS message.

    NOTE:

    Before testing it is important to check the total number of devices paired to the vehicles system. Each system has a limit to the number of items that can be paired to the system. For more information on system operation and supported features see the vehicle supporting website "For Owners Page" or the Driveuconnect website at http://www.driveuconnect.com.

    NOTE:

    If the customer`s concern is the vehicle system was working with their device but then stopped working correctly, verify and perform the following:

    • Check to see if the device was recently updated.
    • Clear the device pairing from the system.
    • Reboot the customer`s device.
    • Re-pair the device to the vehicle system.
    • Check the operation.

    At times, cell providers will update the software or firmware in the customer`s device (without the customer knowing) causing it to become out of sync with the vehicle`s system.

    NOTE:

    During this test use the Power outlet adaptor supplied with the MIT019 Multi-Media Test kit to supply the power and ground to the tester. This will confirm and demonstrate the Bluetooth connection without anything connected to the Audio/Media system ports.

    NOTE:

    In order for the tool to function correctly, first plug the MIT019 power supply adapter into the 12 volt power outlet receptacle and confirm adapter power LED illuminates. Then connect the MIT019 to the power supply adapter.

    1. Connect the Power outlet Power Adapter into the 12 volt receptacle.
    2. Connect the USB Cable into the Power Outlet Power Adapter. (This assists in showing the customer that the tool is utilizing a Bluetooth connection.)
    3. Be sure the MIT019 is properly paired.
    4. From Bluetooth Mode, press the SMS button.
    5. MIT019 will send a new message to the vehicle audio system.
    6. The vehicle audio system will confirm the receipt of a new message.
    7. Using the vehicle controls, retrieve the message to verify proper functionality.

      Does the Radio display the message "MULTI-MEDIA TESTER" from the MIT019?

      Yes 

      • If functioning correctly, no system part replacement is needed. 
      • Check the total number of devices paired to the customer`s device.
      • Check to make sure the customer's device and cables are compatible with each other (i.e. Apple Phone with MFi (Made For iPhone).
      • Check to make sure the customer`s device and cables are compatible with the vehicle system.
      • Check to see if the customer`s device supports the vehicle feature being tested.
      • Check the customer`s device for concerns related to password locks, phone book transfer settings and data transfer locks/settings.
      • For more information on system operation and supported features see the vehicle supporting website "For Owners Page" or the Driveuconnect website at http://www.driveuconnect.com.

      No 

      • If the Audio system does not display the new message, reference the appropriate Service Information on system operation and supported features. See the vehicle supporting website "For Owners Page" or the Driveuconnect website at  http://www.driveuconnect.com.
      • Check for vehicle related system updates, STAR cases and TSBs related to the customers concern.
      • If no updates are available for the concern, replace the Radio or Hands Free Module in accordance with the Service Information.
  8. BLUETOOTH SMS MESSAGING-SEND 
    NOTE:

    This test is designed to validate the ability of the Audio/Media system to send a SMS message from the list of preset messages.

    NOTE:

    Before testing it is important to check the total number of devices paired to the vehicles system. Each system has a limit to the number of items that can be paired to the system. For more information on system operation and supported features see the vehicle supporting website "For Owners Page" or the Driveuconnect website at http://www.driveuconnect.com.

    NOTE:

    If the customer`s concern is the vehicle system was working with their device but then stopped working correctly, verify the following:

    • Check to see if the device was recently updated.
    • Clear the device pairing from the system.
    • Reboot the customer`s device.
    • Re-pair the device to the vehicle system.
    • Check the operation.

    At times, cell providers will update the software or firmware in the customer`s device (without the customer knowing) causing it to become out of sync with the vehicle`s system.

    NOTE:

    During this test use the Power outlet adaptor supplied with the MIT019 Multi-Media Test kit to supply the power and ground to the tester. This will confirm and demonstrate the Bluetooth connection without anything connected to the Audio/Media system ports.

    NOTE:

    In order for the tool to function correctly, first plug the MIT019 power supply adapter into the 12 volt power outlet receptacle and confirm adapter power LED illuminates. Then connect the MIT019 to the power supply adapter.

    1. Connect the power outlet power adapter into the 12 volt receptacle.
    2. Connect the USB Cable into the Power Outlet Power Adapter. (This assists in showing the customer that the tool is utilizing a Bluetooth connection.)
    3. Be sure the MIT019 is properly paired.
    4. Using the vehicle controls, send a text message.
    5. The MIT019 will display the chosen message.

      Does the MIT019 Multi-Media Tester display on the tool the message sent by the Multi-Media system?

      Yes 

      • If functioning correctly, no system part replacement is needed. 
      • Check the total number of devices paired to the customer`s device.
      • Check to make sure the customer's device and cables are compatible with each other (i.e. Apple Phone with MFi (Made For iPhone).
      • Check to make sure the customer`s device and cables are compatible with the vehicle system.
      • Check to see if the customer`s device supports the vehicle feature being tested.
      • Check the customer`s device for concerns related to password locks, phone book transfer settings and data transfer locks/settings.
      • For more information on system operation and supported features see the vehicle supporting website "For Owners Page" or the Driveuconnect website at http://www.driveuconnect.com.

      No 

      • If the MIT019 does not display the new message, reference the appropriate Service Information on system operation and supported features. See the vehicle supporting website "For Owners Page" or the Driveuconnect website at  http://www.driveuconnect.com.
      • Check for vehicle related system updates, STAR cases and TSBs related to the customers concern.
      • If no updates are available for the concern, replace the Radio or Hands Free Module in accordance with the Service Information.
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