Diagnostic Test
- CHECK FOR ACTIVE DTCS
- With the scan tool, record and erase DTCs.
- Cycle the ignition off, wait 10 seconds, then cycle the ignition on.
- Operate the power liftgate several times if possible.
- With the scan tool, read the active DTCs.
Does the scan tool display; B197F-13-POWER LIFTGATE LATCH CONTROL 1 - CIRCUIT OPEN?
Yes
- Go To 2
No
- Using the wiring diagram/schematic as a guide, inspect the wiring and connectors for an intermittent condition. Operate the liftgate several times and check for any binding conditions in the latch assembly.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- CHECK THE (Q84) LIFTGATE LATCH CINCH DRIVER CIRCUIT FOR AN OPEN
- Turn the ignition off.
- Isolate the circuit by disconnecting the Power Liftgate Module (C2) and every component harness connector containing the circuit being tested.
- Measure the resistance of the (Q84) Liftgate Latch Driver circuit between the Power Liftgate Module C1 connector and the Power Liftgate Latch.
Is the resistance below 2.0 Ohms?
Yes
- Repair the circuit for an open or high resistance.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Go To 3
- CHECK RELATED HARNESS CONNECTIONS
- Disconnect all PLGM harness connectors.
- Disconnect all related in-line harness connections (if equipped).
- Disconnect the related component harness connectors.
- Inspect harness connectors, component connectors, and all male and female terminals for the following conditions:
- Proper connector installation.
- Damaged connector locks.
- Corrosion.
- Other signs of water intrusion.
- Weather seal damage (if equipped).
- Bent terminals.
- Overheating due to a poor connection (terminal may be discolored due to excessive current draw).
- Terminals that have been pushed back into the connector cavity.
- Check for spread terminals and verify proper terminal tension.
Repair any conditions that are found.
- Connect all PLGM harness connectors. Be certain that all harness connectors are fully seated and the connector locks are fully engaged.
- Connect all in-line harness connectors (if equipped). Be certain that all connectors are fully seated and the connector locks are fully engaged.
- Connect all related component harness connectors. Be certain that all connectors are fully seated and the connector locks are fully engaged.
- With the scan tool, erase DTCs.
- Test drive or operate the vehicle in accordance with the when monitored and set conditions.
- With the scan tool, read DTCs.
Did the DTC return?
Yes
- Replace the Power Liftgate Latch in accordance with the Service Information. Refer to LATCH, LIFTGATE, REMOVAL .
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Test complete.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .