Owner Notification Program 01B76 - BCM Software Update (01B76)

SUBJECT

Owner Notification Program 01B76 - Certain 1998 through 2000 Model Year Ranger-EV - BCM Software Update

OASIS

Yes

OWNER LIST

Yes

PARTS RETURN

No

PROGRAM TERMS

This program will be in effect until November 30, 2001, regardless of mileage. (After this program expires, the vehicle may still be eligible for this service under any remaining vehicle warranty coverage).

AFFECTED VEHICLES

• Certain 1998 model year Ranger-EV vehicles built at the Edison Assembly Plant from October 27, 1997 through July 31, 1998, with Lead Acid Traction Battery
• Certain 1999 model year Ranger-EV vehicles built at the Edison Assembly Plant from May 6, 1998 through August 2, 1999, with Lead Acid Traction Battery
• Certain 2000 model year Ranger-EV vehicles built at the Edison Assembly Plant from August 17, 1999 through July 25, 2000, with Lead Acid Traction Battery

REASON FOR PROGRAM

Ford Motor Company has determined that the Battery Controller Module (BCM) software (version 3.3.1) will deliver optimum vehicle range and battery life. The affected vehicles should be updated to this level to take advantage of these improvements. This program does not include Postal vehicles. 

SERVICE ACTION

Authorized EV-dealers must check the affected vehicles to update the BCM software to the XL5F-10B687-BJ (version 3.3.1) level.

ATTACHMENTS

1. Attachment I 
   • Administrative Information
2. Attachment II 
   • Labor Allowances
   • Parts Ordering Information
3. Attachment III 
   • Technical Information
4. Owner Notification Letters:
   1. 1998 Owners
   2. 1999-2000 Owners

QUESTIONS?

1. Claims Information:.........................................1-800-423-8851
2. Other Program Questions:................................1-800-325-5621

OASIS

You must use OASIS to determine if a vehicle is eligible for this program.

PLEASE NOTE

Correct all vehicles in stock before delivery.

DEALER-OWNER CONTACT

Promptly correct all affected vehicles on your dealer Recall/ONP Involved Unit Listings available on QCDealer.com. Also, correct other eligible vehicles which are brought to your dealership.

CLAIMS PREPARATION AND SUBMISSION

• Enter claims using DWE.
• Refer to ACESII manual for claims preparation and submission information.

OWNER REFUNDS

Ford Motor Company will only refund owner-paid repairs made before the date of the Owner Letter (or after the date of the Owner Letter if an emergency repair was made away from the servicing dealer). Refer to ACESII manual for refund information.

1. Program Code: 01B76
2. Misc. Expense: REFUND
3. Misc. Expense: ADMIN
4. Misc. Expense: 0.2 Hr.

Refer to ACESII manual for refund information.

RENTAL CARS

Rental vehicles are not authorized for this program.

LABOR ALLOWANCES

PARTS REQUIREMENTS

AFFECTED VEHICLES

CERTAIN 1998-2000 MODEL YEAR RANGER ELECTRIC VEHICLES (EV) EQUIPPED WITH A LEAD ACID (PbA) TRACTION BATTERY 

OVERVIEW

THIS PROCEDURE DETAILS THE UPDATE PROCESS FOR THE BCM SOFTWARE OF THE AFFECTED EV RANGER VEHICLES ONLY. POSTAL VEHICLES DO NOT REQUIRE THIS UPDATE. 

SERVICE PROCEDURE

1. Use the standard NGS tester cable for the following procedure. Do NOT use the EEC reprogramming cable. Using the EEC reprogramming cable will cause the update to fail.

   Insert the Field Update Card into the New Generation Star (NGS) Tester

2. Connect the NGS Tester to the data link connector (DLC) located under the steering column.
3. Wait 15 seconds.
4. Turn the ignition key to the ON (RUN) position. Do NOT go to the START position. The following screen will appear:
   NOTE: Even if the XL5F-10B687-BH version is already installed, continue with this step.
5. Press TRIGGER to continue. The following screen will appear:
   NOTE: Do NOT turn the ignition key to the OFF or START position or remove the NGS data link cable while the BCM software is being updated. It is normal for instrument cluster indicators to be in a rest position and cluster lamps to illuminate during the update.
6. Press TRIGGER. The following screen will appear:
   NOTE: " WARNING: YOU ARE ABOUT TO OVERWRITE CURRENT SOFTWARE WITH A NEWER VERSION "  appears after pressing TRIGGER.
7. Press TRIGGER. The following screen will appear:

   Allow the update to complete (approximately 16-18 minutes). A status screen will be displayed during the update. The screen will display "UPDATE COMPLETED SUCCESSFULLY" after the update has been completed.

   If the screen displays "UPDATE FAILED" check the NGS connections and back out of the update screen using the TRIGGER button to return to the main menu. Turn the ignition key to the OFF position. Disconnect the auxiliary battery negative cable. Wait two minutes, reinstall auxiliary battery negative cable and repeat steps 1 through 7.

   If the screen still displays "UPDATE FAILED", disconnect the auxiliary battery negative cable and disconnect the IAA connector for approximately two minutes. Reinstall auxiliary battery negative cable and leave the IAA connector disconnected. Repeat steps 1 through 7.

8. Press TRIGGER to return to main menu.
   NOTE: It may be necessary to repeat this process several times before successfully completing the update. After the update is complete, connect the IAA connector.
9. With the ignition switch still in the ON position, remove the Field Update Card and insert the EV Ranger NGS Diagnostic Card.
10. Reset BCM Historic data and state of charge (SOC).
11. Retrieve and clear, if necessary, continuous Diagnostic Trouble Codes (DTC) from the BCM, TIM and the IAA module.
12. Install a BCM update sticker as follows:
    1. Obtain and prepare the Authorized Modifications label. Write the modification completed, your P & A code, date of repair and the owner notification program number as shown. See Figure 1.
    2. Use isopropyl alcohol and a clean cloth to clean the left-hand door jam.
    3. Wait for the alcohol to dry.
    4. Peel the backing off of the BCM update sticker and install the sticker.

1998 Owners

1999-2000 Owners