Symptom Chart

WARNING: This page is about a different car, the 2011 Mercury Milan, 2011 Lincoln MKZ, and 2011 Ford Fusion. However, it is still accessible from the selected car via links, so may be relevant.

NOTE: NVH symptoms should be identified using the diagnostic tools that are available. For a list of these tools, an explanation of their uses and a glossary of common terms, refer to NOISE, VIBRATION & HARSHNESS article. Since it is possible any one of multiple systems may be the cause of a symptom, it may be necessary to use a process of elimination type of diagnostic approach to pinpoint the responsible system. If this is not the causal system for the symptom, refer to NOISE, VIBRATION & HARSHNESS article for the next likely system and continue diagnosis.

SYMPTOM TABLE

Condition	Possible Sources	Action
Clunk - occurs when shifting from PARK to a DRIVE or REVERSE position	Damaged transmission insulators	INSPECT the transmission insulators for damage. INSTALL new insulators as necessary. REFER to TRANSAXLE SUPPORT INSULATOR or TRANSAXLE SUPPORT INSULATOR - ANTI-ROLL in this service information.