Technical Assistance
WARNING: This page is about a different car, the 2003 Lincoln Town Car. However, it is still accessible from the selected car via links, so may be relevant.
If there are problems during the diagnosis or it is not clear how to proceed with the repair, it may be necessary to contact Ford Technical Assistance. BEFORE calling Technical Assistance, the Navigation Function Test must be carried out. The following information is needed to identify the system and software version. This information is available by selecting "Main Menu", "Settings", "System Information", "Configuration". "System Identification" information will appear. Please have this information and a detailed description of the problem.