Inspection & Verification
WARNING: This page is about a different car, the 2000 Ford Windstar and 1999 Ford Windstar. However, it is still accessible from the selected car via links, so may be relevant.
- Verify customer's original problem by operating system in question. Inspect vehicle for any obvious electrical component wiring or connector damage. Inspect connectors for loose, damaged or corroded terminals. Inspect related fuses for system in question.
- Inspect Data Link Connector (DLC) pins for damage. See Figure . The DLC is located below driver's side of instrument panel, right of steering column. If pins are okay, go to next step. If pins are damaged, repair as necessary and proceed to next step.
- If problem is still present after performing inspection, connect New Generation Star (NGS) tester to DLC. Select vehicle to be tested from NGS tester menu. If NGS tester does not communicate with vehicle, ensure program card is properly installed. Inspect NGS tester cable connections and ensure ignition is on. If NGS tester still does not communicate with vehicle, perform TEST N: NO MODULE/NETWORK COMMUNICATION - NO POWER TO NGS TESTER under SYSTEM TESTS. If NGS tester communicates with vehicle, perform data link diagnostic test. See DATA LINK DIAGNOSTIC TEST .