Extended Coverage Program 06N07 - Hard Start When Operating On E85 Fuel - Powertrain Control Module (Pcm) RECALIBRATION (06N07)

SUBJECT

Extended Coverage Program 06N07 

Certain 2004-2006 Model Year Taurus and Certain 2004-2005 Mercury Sable Flex Fuel Vehicles

Hard Start When Operating on E85 Fuel - Powertrain Control Module (PCM) Recalibration

PROGRAM TERMS

This program extends the warranty coverage for the Powertrain Control Module (PCM) calibration to 10 years of service or 100,000 miles from the warranty start date of the vehicle, whichever occurs first. This additional coverage provides a one-time calibration software update of the PCM and is automatically transferred to subsequent owners.

VEHICLES COVERED BY THIS PROGRAM

Certain 2004-2006 Model Year Taurus and certain 2004-2005 Mercury Sable Flex Fuel Vehicles built at the Atlanta and Chicago Assembly Plants from March 11, 2003 through March 31, 2006. Affected vehicles are identified in OASIS.

REASON FOR PROVIDING ADDITIONAL COVERAGE

Certain 2004-2006 Model Year Taurus and certain 2004-2005 Mercury Sable customers with a 3.0L 2V FFV engine and fueling with ethanol E85 may experience hard to start conditions on the first cold start of the day. The hard to start condition may consist of multiple key cranking events to obtain normal engine operation, or customer perceived long cranks to obtain normal engine operation. Once the vehicle reaches normal operating temperature, the condition ceases. This condition only exists when operating on E85 fuel.

SERVICE ACTION

If a customer reports that one of the affected vehicles experiences a hard starting condition while operating on E85 fuel, dealers are to reprogram the powertrain control module (PCM) to the latest calibration using IDS release B46.6 or higher. This one-time repair will be performed at no charge to the vehicle owner.

ATTACHMENTS

1. Attachment I: Administrative Information
2. Attachment II: Labor Allowances and Parts Ordering Information
3. Attachment III: Technical Information
4. Customer Notification Letter

QUESTIONS & ASSISTANCE

Special Service Support Center (Dealer Only) Questions: ... 1-800-325-5621

OASIS ACTIVATED?

Yes. OASIS will be activated by December 6, 2006.

FSA VIN LIST ACTIVATED?

No.

STOCK VEHICLES

Do not perform this program unless the affected vehicle exhibits the covered condition.

SOLD VEHICLES

Recalibrate any affected sold vehicle if requested by the customer.

TITLE BRANDED / SALVAGED VEHICLES

Affected title branded and salvaged vehicles are eligible for this Field Service Action.

RELATED DAMAGE

Related damage claims are not approved for this program.

ADDITIONAL LABOR TIME

• This repair will require no additional labor time to complete. Claims submitted with "MT" labor will not be accepted for reimbursement.
• If you encounter aftermarket equipment or modifications to the vehicle which might prevent the repair of the covered condition, call the Special Service Support Center.

OWNER REFUNDS

• Ford Motor Company will only refund owner-paid PCM recalibrations covered by this program if the repair was performed prior to the date of the Customer Notification Letter (or after the date of the letter if an emergency PCM recalibration was made away from the servicing dealer.) Refund claims that include other non-covered repairs, or those judged by Ford to be excessive, will not be accepted for reimbursement.
• Refund Claiming Information. (Submit on separate repair line.)
  1. - Program Code: 06N07
  2. - Misc. Expense: REFUND
  3. - Misc. Expense: ADMIN
  4. - Misc. Expense: 0.2 Hrs.

RENTAL VEHICLES

The use of rental vehicles is not authorized for this program.

CLAIMS PREPARATION AND SUBMISSION

• Enter claims using Direct Warranty Entry (DWE).
• Refer to ACESII manual for claims preparation and submission information.

LABOR ALLOWANCES

PARTS REQUIREMENTS / ORDERING INFORMATION

Order your label requirements through normal order processing channels.

Questions regarding parts should be directed to the Special Service Support Center (800-325-5621) or E-mailed to: Ford@Renkim.com.

DEALER PRICE

For latest prices, refer to DOES II.

MODULE RECALIBRATION

1. Verify that the scan tool (Vehicle Communication Module [VCM] with Integrated Diagnostic System [IDS], Portable Diagnostic Software [PDS] or equivalent) is updated to software version B46.6 or later.
2. Connect the scan tool to the vehicle. Start and run the engine while monitoring the engine coolant temperature (ECT) PID. Shut off the engine once the ECT reaches 38° C (100° F) or higher.
3. Recalibrate the PCM to the latest level using the VCM and either the IDS or the PDS.
   • If the calibration process was successful, proceed to Authorized Modifications Label Installation instructions in this Attachment III.
   • If unable to calibrate the PCM:
     1. - module replacement will not be covered under this program, and
     2. - prior to disconnecting the scan tool and closing the session, call the Special Service Support Center at 1-800-325-5621 for further instructions.
4. Start the engine and allow it to come to full operating temperature. Then, let the engine idle for at least 10 minutes to allow the PCM to relearn its' adaptive strategies.

AUTHORIZED MODIFICATIONS LABEL INSTALLATION

Obtain and prepare the Authorized Modifications Label. Describe the modification performed, and enter your P & A Code, date of repair and the program type and program number. See Fig 1.

Fig 1: Authorized Modifications Label