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Pinpoint Test J: The Liftgate Window Glass Does Not Release Using The Remote Keyless Entry Transmitter

  1. J1 VERIFY CORRECT OPERATION OF THE LIFTGATE WINDOW GLASS RELEASE FUNCTION 
    • Operate the liftgate window glass release using the liftgate window glass release switch.
    • Does the liftgate window glass release correctly? 
    • Yes  : GO to J2.
    • No  : To diagnose the inoperative liftgate window glass release, GO to PINPOINT TEST I .
  2. J2 CHECK THE REMOTE KEYLESS ENTRY (RKE) TRANSMITTER INPUT TO THE VEHICLE SECURITY MODULE 
    • Enter the following diagnostic mode on the diagnostic tool: Vehicle Security Module PID.
    • Monitor the Vehicle Security Module REMOTE TRANSMITTER LIFTGATE WINDOW GLASS RELEASE PIDs while pressing the RKE transmitter liftgate window glass release button.
    • Do the PID values agree with the button presses? 
    • Yes  : GO to  J5.
    • No  : GO to J3.
  3. J3 CHECK THE RKE TRANSMITTER BATTERY 
    • Using a thin coin, open the RKE transmitter.
    • Do not clean off any grease from the battery terminal on the back of the circuit board.
    • Verify the correct battery is being used (CR2032).
    • Remove the RKE transmitter battery and measure the voltage.
    • Is the voltage greater than 2.5 volts? 
    • Yes  : GO to J4.
    • No  : INSTALL a new RKE transmitter battery. CLEAR the DTCs. REPEAT the self-test.
  4. J4 CHECK THE TRANSMITTER IDENTIFICATION CODE (TIC)/DATA FOR A TIC MATCH 
    • Enter the following diagnostic mode on the diagnostic tool: Vehicle Security Module PID.
    • Monitor the Vehicle Security Module LAST TIC RECEIVED PID while pressing and releasing the RKE transmitter lock and unlock buttons.
    • Does TIC under LAST TIC RECEIVED match TIC 1, TIC 2, TIC 3, or TIC 4? 
    • Yes  : GO to J5.
    • No  : PROGRAM all the RKE transmitters. REFER to REMOTE KEYLESS ENTRY TRANSMITTER PROGRAMMING . CLEAR the DTCs. REPEAT the self-test. If the RKE transmitter is still not working, replace the RKE transmitter. CLEAR the DTCs. REPEAT the self-test.
  5. J5 CHECK FOR CORRECT VEHICLE SECURITY MODULE OPERATION 
    • Disconnect all the vehicle security module connectors.
    • Check for:
      • corrosion
      • pushed-out pins
    • Connect all the vehicle security module connectors and make sure they seat correctly.
    • Operate the system and verify the concern is still present.
    • Is the concern still present? 
    • Yes  : INSTALL a new vehicle security module. REFER to MULTIFUNCTION ELECTRONIC MODULES . PROGRAM all the RKE transmitters. REFER to REMOTE KEYLESS ENTRY TRANSMITTER PROGRAMMING . INFORM the customer that any transmitters not present will need to be programmed. CLEAR the DTCs. REPEAT the self-test.
    • No  : The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. CLEAR the DTCs. REPEAT the self-test.
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