Intermittent Cd Player Concerns - Audio Unit Programmable Module Installation (PMI) Requirements (05-6-9)

INTERMITTENT CD PLAYER CONCERNS - AUDIO UNIT PROGRAMMABLE MODULE INSTALLATION (PMI) REQUIREMENTS

TECHNICAL SERVICE BULLETIN

DESCRIPTION

INTERMITTENT CD PLAYER CONCERNS - AUDIO UNIT PROGRAMMABLE MODULE INSTALLATION (PMI) REQUIREMENTS

ISSUE

Some 2005 vehicles built before 2/24/2005, and equipped with a 6 disc CD player with MP3 capability (e.g. radio must have MP3 logo present), may exhibit one or more of the following intermittent CD player concerns.

• CD player skips repeatedly
• Locks up when playing certain homemade CDs
• Displays "Error" or "Bad Disc" repeatedly
• Will not accept CDs
• CD inoperative or inconsistent playability of some CDR media

ACTION

• Obtain detailed description of symptoms reported by customer.
• If issue only occurs with a specific CD, examine the CD causing the concern. Confirm that it is in good condition (e.g. CD is NOT chipped, warped, scratched, labeled, or contaminated).
• Replace radio with latest service level through your facing audio service center.

SERVICE PROCEDURE

When replacing the audio unit (radio) on 2005 Freestyle, Five Hundred, Montego and Mustang vehicles it is necessary to perform programmable module installation (PMI) prior to removal of the old audio unit. This information must be uploaded into the new audio unit once installed. Failure to perform PMI on the new audio unit may result in inoperative backlighting and/or diagnostic trouble code (DTC) B2477. It is not necessary to perform PMI on the F-150 or Focus.

If communication cannot be established with old audio unit to download this information or if old audio unit is not available, as built data will need to be entered. Use NGS+ or PDS scan tool to complete the operation or follow the procedure below using WDS:

1. With radio (ACM) DISCONNECTED, start a new WDS session (delete existing session if started).
2. After WDS identifies the vehicle, select Toolbox > Module Programming > Programmable Module Installation > ACM.
3. Follow WDS prompts, connect radio (ACM) when prompted to "install new module", hit tic mark to continue.
4. WDS will prompt for as built data. Enter as built data and finish following prompts until "module configuration successful" is displayed.

As built data can be obtained at the Professional Technician Society (PTS) website or at www.motorcraft.com. For additional information, refer Workshop Manual Section 415-01 and 418-01.

PARTS INFORMATION

WARRANTY INFORMATION

WARRANTY STATUS:  Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.