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Power Lift Gate Inoperative - All Functional Switches, Remote Keyless Entry, With Power Lift Gate Trunk Module DTC B117B (08-14-5)

WARNING: This page is about the Edge SE, AWD, which is a different variant/trim than selected.
Publication date: 2008-07-21
Reference number: 08-14-5

POWER LIFT GATE INOPERATIVE - ALL FUNCTIONAL SWITCHES, REMOTE KEYLESS ENTRY, WITH POWER LIFT GATE TRUNK MODULE DTC B117B

POWER LIFT GATE INOPERATIVE - ALL FUNCTIONAL SWITCHES, REMOTE KEYLESS ENTRY, WITH POWER LIFT GATE TRUNK MODULE DTC B117B

TECHNICAL SERVICE BULLETIN

Reference Number(s): 08-14-5, Date of Issue:  July 21, 2008
FORD: 2008 Taurus X; 2007-2008 Edge, Expedition; 2009 Flex
LINCOLN: 2007-2008 MKX, Navigator

ISSUE

Some 2007-2008 Expedition, Navigator Edge, MKX, 2008 Taurus X and 2009 Flex may exhibit an inoperative power lift gate from remote keyless entry, inside switches or the outside lift gate handle with a power lift gate/trunk module (LTM) with diagnostic trouble code (DTC) B117B and PID UCH_OUT set to Active.

ACTION

Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

  1. Check power lift gate operation from all buttons.
  2. If the power lift gate is inoperative, then check the LTM for DTC B117B and for PID UCH_Out set to "Active".
    NOTE: THE PID UCH_OUT IS SET TO "INACTIVE" OR ANY OTHER DTC ARE RETRIEVED, DO NOT CONTINUE WITH THIS PROCEDURE, PERFORM NORMAL DIAGNOSTICS PER THE WORK SHOP MANUAL SECTION 501-03.
  3. If both the DTC B117B and the PID UCH_Out equal "Active" are present, then clear the LTM memory and proceed to Step 4.
  4. Reprogram the LTM module to the latest calibration using IDS release 55.13 Patch 28 and higher or 56.1 and higher. This new calibration is not included in the VCM 2008.7 DVD. Calibration files may also be obtained at www.motorcraft.com.
  5. Initialize LTM per Work Shop Manual Section 501-03.
  6. Check the operation of the power lift gate. Check for any DTCs. If lift gate operation passes from all switches and there are NO DTCs in the LTM, return the vehicle to the customer.
  7. If any DTCs are present after retesting or lift gate is inoperative, from any switches, perform Work Shop Manual diagnosis per Section 501-03.

WARRANTY INFORMATION

WARRANTY STATUS:  Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.

IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
WARRANTY INFORMATION

Operation Description Time
081405A 2007-2008 Expedition, Navigator, Edge, MKX, 2008 Taurus X, 2009 Flex: Reprogram The LTM, Includes Time To Check DTCs And, Lift Gate Operation, Authorization Decal Not Required (Do Not Use With 12650D, 12651D, 12651D4) 0.5 Hr.
DEALER CODING

Basic Part No. Condition Code
RECAL 04