Inspection and Verification: Notes
- Verify the customer concern.
- Visually inspect for obvious signs of mechanical or electrical damage. VISUAL INSPECTION CHART
Mechanical Electrical - Tire pressure
- Tires
- Binding or misaligned steering column
- Steering column shaft coupling/U-joints
- Loose steering column shaft bolts
- Steering gear
- Tie-rod ends
- Suspension components
- Battery junction box (BJB) fuse 1 (80A)
- Smart junction box (SJB) fuse 35 (10A)
- PCM
- Power steering control module
- SJB
- Wiring, terminals or connectors
- If an obvious cause for on observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
- If the cause is not visually evident, connect the scan tool to the data link connector (DLC).
- If the scan tool does not communicate with the VCM:
- check the VCM connection to the vehicle.
- check the scan tool connection to the VCM.
- refer to MODULE COMMUNICATIONS NETWORK article, No Power To The Scan Tool, to diagnose no communication with the scan tool.
- If the scan tool does not communicate with the vehicle:
- verify the ignition key is in the ON position.
- verify the scan tool operation with a known good vehicle.
- refer to MODULE COMMUNICATIONS NETWORK article to diagnose no response from the PCM.
- Carry out the network test.
- If the scan tool responds with no communication for one or more modules, refer to MODULE COMMUNICATIONS NETWORK article.
- If the network test passes, retrieve and record continuous memory DTCs.
- Clear the continuous DTCs and carry out the self-test diagnostics for the power steering control module and the ABS module.
- If the DTCs retrieved are related to the concern, go to the Power Steering Control Module DTC Chart or the Anti-Lock Brake System (ABS) Module DTC Chart. For all other DTCs, refer to MULTIFUNCTION ELECTRONIC MODULES article.
- If no DTCs related to the concern are retrieved, go to Symptom Chart - Steering System or Go to Symptom Chart - Noise, Vibration and Harshness (NVH) .
NOTE:
Make sure to use the latest scan tool software release.
NOTE:
The vehicle communication module (VCM) LED prove out confirms power and ground from the DLC are provided to the VCM.
POWER STEERING CONTROL MODULE DTC CHART
| DTCs | Description | Source | Action |
|---|---|---|---|
| B1317 | Battery Voltage High | Power Steering Control Module | Go to Pinpoint Test A . |
| B1318 | Battery Voltage Low | Power Steering Control Module | Go to Pinpoint Test A . |
| B1342 | ECU is Faulted | Power Steering Control Module | CLEAR the DTCs. CYCLE the ignition switch to the OFF position for 3 seconds. REPEAT the self-test. If DTC B1342 is retrieved again, INSTALL a new steering column. REFER to STEERING COLUMN article. REPEAT the self-test. |
| B2277 | Electric Power Steering Motor Malfunction | Power Steering Control Module | Go to Pinpoint Test B . |
| B2278 | Steering Shaft Torque Sensor Malfunction | Power Steering Control Module | Go to Pinpoint Test B . |
| B2477 | Module Configuration Failure | Power Steering Control Module | CONFIGURE the power steering control module. REFER to Programmable Module Installation in MODULE CONFIGURATION article. CLEAR the DTCs. REPEAT the self-test. If DTC B2477 is retrieved again, INSTALL a new steering column. REFER to STEERING COLUMN article. REPEAT the self-test. |
| B3104 | Steering Shaft Position Sensor Malfunction | Power Steering Control Module | Go to Pinpoint Test B . |
| C2000 | Steering Angle Sensor Not Calibrated | Power Steering Control Module | CALIBRATE the steering wheel position sensor, FOLLOW the directions on the scan tool for Electronic Stability Program (ESP) sensor calibration. CLEAR the DTCs. REPEAT the self-test. If DTC C2000 is retrieved again, INSTALL a new steering column. REFER to STEERING COLUMN article. REPEAT the self-test. |
| U0100 | Lost Communication With ECM/PCM | Power Steering Control Module | REPAIR all other DTCs first. If DTC U0100 is still present REFER to MODULE COMMUNICATIONS NETWORK article to diagnose the high speed communication area network (HS-CAN) bus. |
| U0101 | Lost Communication With TCM | Power Steering Control Module | REPAIR all other DTCs first. If DTC U0101 is still present REFER to MODULE COMMUNICATIONS NETWORK article to diagnose the HS-CAN bus. |
| U0155 | Lost Communication With Instrument Panel Cluster | Power Steering Control Module | REPAIR all other DTCs first. If DTC U0155 is still present REFER to MODULE COMMUNICATIONS NETWORK article to diagnose the HS-CAN bus. |
| U2023 | Fault Received From External Node | Power Steering Control Module | One or more modules are reporting a DTC. RETRIEVE DTCs from all other modules. REFER to the module's respective section for diagnosis. If no DTCs are present, REFER to MODULE COMMUNICATIONS NETWORK article to diagnose the HS-CAN bus. |
ANTI-LOCK BRAKE SYSTEM (ABS) MODULE DTC CHART
| DTCs | Description | Source | Action |
|---|---|---|---|
| C1277 | Steering Wheel Angle 1 and 2 Circuit Failure | Anti-Lock Brake System (ABS) Module |
NOTE:
The steering wheel position sensor is part of the power steering control module and is not serviceable separately from the module. Go to Pinpoint Test B . |
| C1278 | Steering Wheel Angle 1 and 2 Signal Faulted | ABS Module |
NOTE:
The steering wheel position sensor is part of the power steering control module and is not serviceable separately from the module. Go to Pinpoint Test B . |
| All Other ABS Module DTCs | - | ABS Module | REFER to VEHICLE DYNAMIC SYSTEMS article. |