Symptom Chart

SYMPTOM CHART

Condition	Possible Sources	Action
The engine does not crank/the relay does/does not click	Battery Starter motor Starter motor relay Start diode Ignition switch Fuse Anti-theft system Circuitry PCM	GO to PINPOINT TEST A .
One-Touch Integrated Start (OTIS) does not operate correctly	Circuitry PCM	GO to PINPOINT TEST B .
The engine cranks slowly	Battery Starter motor Circuitry	CARRY OUT the STARTER MOTOR - Voltage Drop Test in Component Test.
Unusual starter noise	Starter mounting Flywheel/ring gear Starter motor	GO to PINPOINT TEST C .
The starter spins but the engine does not crank	Starter motor	INSPECT the starter motor mounting and engagement. INSTALL a new starter motor.
The starter spins but the engine does not crank	Damaged flywheel/ring gear teeth	INSPECT the flywheel/ring gear for damaged, missing or worn teeth. REPAIR as required.