Inspection and Verification
WARNING: This page is about a different car, the 2014 Lincoln MKX and 2014 Ford Edge. However, it is still accessible from the selected car via links, so may be relevant.
- Verify the customer concern.
- Visually inspect for obvious signs of electrical damage.VISUAL INSPECTION CHART
Electrical - Wiring, terminals or connectors
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
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NOTE: Make sure to use the latest scan tool software release.
If the cause is not visually evident, connect the scan tool to the Data Link Connector (DLC).
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NOTE: The Vehicle Communication Module (VCM) prove-out confirms power and ground from the DLC are provided to the VCM .
If the scan tool does not communicate with the VCM :
- check the VCM connection to the vehicle.
- check the scan tool connection to the VCM .
- refer to MODULE COMMUNICATIONS NETWORK , No Power To The Scan Tool, to diagnose no power to the scan tool.
- If the scan tool does not communicate with the vehicle:
- verify the ignition is ON.
- The air bag warning indicator prove-out confirms ignition ON (other indicators may not prove ignition ON). If the ignition does not turn on, refer to STEERING COLUMN SWITCHES to diagnose no power in RUN.
- verify the scan tool operation with a known good vehicle.
- refer to MODULE COMMUNICATIONS NETWORK to diagnose no response from the PCM.
- verify the ignition is ON.
- Carry out the network test.
- If the scan tool responds with no communication for one or more modules, refer to MODULE COMMUNICATIONS NETWORK .
- If the network test passes, retrieve and record the continuous memory DTCs.
- Clear the continuous DTCs and carry out the self-test diagnostics for the Remote Function Actuator (RFA) module.
- If the DTCs retrieved are related to the concern, go to the REMOTE FUNCTION ACTUATOR (RFA) MODULE DTC CHART .
- If no DTCs related to the concern are retrieved, GO to SYMPTOM CHART .