Pinpoint Test G: The HUD Module Is Inoperative

WARNING: This page is about a different car, the 2014 Lincoln MKX and 2014 Ford Edge. However, it is still accessible from the selected car via links, so may be relevant.

G1 CHECK FOR HUD MODULE LED PROVE OUT TEST
NOTE: Remove the vehicle from the extreme heat source or sunload condition prior to testing the vehicle.
- Ignition ON.
- While placing the ignition switch in RUN, observe the HUD module LEDs.
Do the HUD module LEDs illuminate?
- Yes : The HUD module LEDs are operating correctly at this time. The concern may have been caused by extreme temperatures. TEST the system for normal operation.
- No : GO to G2 .
G2 CHECK THE COMMUNICATION NETWORK
- Ignition ON.
- Enter the following diagnostic mode on the scan tool: Network Test.
- Carry out the network test.
Does the HUD module pass the network test?
- Yes : GO to G3 .
- No : REFER to MODULE COMMUNICATIONS NETWORK , The HUD module Does Not Respond To The Scan Tool.
G3 CHECK THE DTCs FROM THE HUD MODULE AND C-CM SELF-TESTS
- Check the HUD module and C-CM DTCs from the self-tests.
Are any DTCs recorded?
- Yes : For HUD module DTCs, REFER to DTC CHARTS .
  For C-CM DTCs, REFER to CRUISE CONTROL .
- No : GO to G4 .
G4 CHECK FOR CORRECT HUD MODULE OPERATION
- Disconnect the HUD module connector.
- Check for:
  - corrosion
  - damaged pins
  - pushed-out pins
- Connect the HUD module connector and make sure it seats correctly.
- Operate the system and verify the concern is still present.
Is the concern still present?
- Yes : INSTALL a new HUD module. REFER to HEAD UP DISPLAY (HUD) MODULE . TEST the system for normal operation.
- No : The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector.