Inconsistent Climate Control Function When Using Remote Start - Built On Or Before 1/31/2013 (14-0038)

Publication date: 2014-02-24
Reference number: 14-0038
Supersedes refnos: 13-10-13

INCONSISTENT CLIMATE CONTROL FUNCTION WHEN USING REMOTE START - BUILT ON OR BEFORE 1/31/2013

TECHNICAL SERVICE BULLETIN

Reference Number(s): 14-0038, Date of Issue: February 24, 2014

FORD:	2011-2013 Edge, Explorer
LINCOLN:	2011-2013 MKX

Superceded Bulletin(s): 13-10-13, Date of Issue: October 15, 2013

This article supersedes TSB 13-10-13 to update the vehicle model years and IDS version.

ISSUE

Some 2011-2013 Edge, MKX and Explorer vehicles equipped with factory installed or Ford accessory remote start and built on or before 1/31/2013 may exhibit inconsistent operation of the climate control functions after a remote start event.

ACTION

Reprogram the heating ventilation air conditioning (HVAC) module to the latest calibration using IDS release 89.02 or higher. Calibration files may also be obtained at www.motorcraft.com.

WARRANTY INFORMATION

OPERATION	DESCRIPTION	TIME
140038A	2011-2013 Edge, MKX And Explorer: Reprogram The HVAC Module (Do Not Use With Any Other Labor Operations)	0.2 Hr.

WARRANTY STATUS:

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.

Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

DEALER CODING

BASIC PART NO.	CONDITION CODE
19980	04