Symptom Chart

WARNING: This page is about a different variant/trim than selected.

SYMPTOM CHART

Condition	Possible Sources	Action
The engine does not crank / the relay does/does not click	Passive Anti-Theft System (PATS) Battery Battery Junction Box (BJB) fuse 13 (30A) BJB fuse 35 (25A) (stripped chassis only) Smart Junction Box (SJB) fuse 27 (20A) (all except stripped chassis) Circuitry Ignition switch PCM Starter motor Starter motor relay Digital Transmission Range (TR) sensor Start diode	GO to PINPOINT TEST A .
One-Touch Integrated Start (OTIS) does not operate correctly	Circuitry PCM Start diode	GO to PINPOINT TEST B .
The engine cranks slowly	Battery Circuitry Starter motor	GO to PINPOINT TEST C .
Unusual starter noise	Incorrect starter drive engagement Starter motor mounting Starter motor	GO to PINPOINT TEST D .
The starter spins but the engine does not crank	Starter motor	INSPECT the starter motor mounting and engagement. REPAIR as necessary.
The starter spins but the engine does not crank	Damaged flexplate ring gear teeth	INSPECT the flexplate ring gear for damaged, missing or worn teeth. REFER to STARTER MOTOR DRIVE GEAR AND FLYWHEEL RING GEAR INSPECTION .