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Pinpoint Test I: Cannot Program The MYKEY™ Feature

  1. I1 CHECK THE UNLIMITED KEY MODE STATUS 
    NOTE: Make sure the vehicle is not remote started. If the vehicle is remote started, the remote start system may have been programmed as a MyKey™ and therefore the program/configure/disable function is inoperative. This should not occur if the vehicle is equipped with a Ford approved remote start system. If the remote start system type cannot be verified, it is safer to make sure the vehicle is not remote started.
    • Ignition OFF.
    • Connect the scan tool.
    • Ignition ON.
    • Enter the following diagnostic mode on the scan tool: IC DataLogger.
    • Review the IC PID UNL_KEY_MODE.
    • Does IC PID UNL_KEY_MODE display "Disable"? 
  2. I2 DETERMINE THE STATUS OF THE KEY IN THE IGNITION LOCK CYLINDER 
    • Ignition OFF.
    • Ignition ON.
    • Observe the message center.
    • Does the message center display "MYKEY ACTIVE, DRIVE SAFELY"? 
    • Yes  : The MyKey™ restricted key is already programmed and is in the ignition lock cylinder. REFER to MYKEY® PROGRAMMING  if it is desired to configure or disable the MyKey™ feature.

      If the concern is that the MyKey™ restricted key cannot be configured or disabled, GO to PINPOINT TEST J .

    • No  : The key in the ignition lock cylinder is an admin key. GO to I3.
  3. I3 REVIEW THE MESSAGE CENTER INFORMATION TO DETERMINE THE NUMBER OF ADMIN KEYS 
    • Using the admin key in the ignition lock cylinder, press the SETUP button on the message center control buttons until SYSTEM CHECK is displayed.
    • Press RESET to review the message center information to determine how many admin keys are programmed into the IC.
    • Does the IC message center indicate there are 2 or more admin keys programmed into the IC? 
    • Yes  : GO to I4.
    • No  : There must always be at least one admin key. The IC does not allow the last admin key to be programmed into a MyKey™ restricted key. The concern is product characteristic. RELEASE the vehicle to the customer and explain the vehicle operating characteristics.
  4. I4 CHECK FOR CORRECT IC OPERATION 
    • Disconnect the IC connector.
    • Check for:
      • corrosion
      • damaged pins
      • pushed-out pins
    • Connect the IC connector and make sure it seats correctly.
    • Operate the system and verify the concern is still present.
    • Is the concern still present? 
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