Pinpoint Test

1. Press the lock and unlock RKE transmitter buttons on an IA key.

Do the doors lock and unlock? 

• Yes: GO to 2  .
• No: REFER to DIAGNOSTIC ROUTINE J : The Remote Keyless Entry (RKE) Transmitter Is Inoperative.

1. Place the IA key in several locations within the vehicle and attempt to start the vehicle

Does the vehicle start with the IA key in certain areas only? 

• Yes: REFER to Diagnostic Routine D: The Vehicle Does Not Start With the Intelligent Access (IA) Key in Certain Areas of the Vehicle .
• No: GO to 3  .

1. Check for the use of any charger or other wireless device that can cause interference with the IA key. If any device is found, remove the device and attempt to start the engine.

Does the engine start? 

• Yes: INFORM the customer of the cause of the concern and the normal operation of the vehicle.
• No: GO to 4  .

1. Place the IA key in the backup slot and press the start/stop switch.

Is NO KEY DETECTED displayed? 

• Yes: GO to 5  .
• No: INSTALL a new battery. DO NOT reprogram the IA key (damaged or dead batteries do not erase IA keys from memory).

1. Program the IA keys. REFER to Key Programming Using Diagnostic Equipment 

Do the IA keys successfully program? 

• Yes: The concern was caused by an unprogrammed IA key.
• No: DISCARD the key in question and PROGRAM a new IA key. REFER to Key Programming Using Diagnostic Equipment .