Symptom Chart - External Controls

WARNING: This page is about a different car, the 2013 Ford F-550 Super Duty, 2013 Ford F-450 Super Duty, 2013 Ford F-350 Super Duty, and 2013 Ford F-250 Super Duty. However, it is still accessible from the selected car via links, so may be relevant.

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in SERVICE INFORMATION for information about these practices.

In most circumstances, the PCM/TCM and BCM sets DTCs to help guide with diagnostics. Refer to the DTC CHART before using the symptom chart. The Condition column lists the vehicle condition. The Possible Sources column lists a detailed vehicle condition. The Action column lists the action to be performed to determine the cause of the condition. Each action lists the components that can cause the system and the individual components in that system.

SYMPTOM CHART - EXTERNAL CONTROLS

Condition	Possible Sources	Action
The brake shift interlock system does not release/lock correctly	Body Control Module (BCM) fuse 18 (10A) Brake Shift Interlock Actuator (BSIA) Circuitry	GO to PINPOINT TEST A or GO to PINPOINT TEST B .
The selector lever is out of correct gear relationship	Selector lever cable and bracket Cable retention-to-steering column bracket PRNDL display	GO to PINPOINT TEST E .
The PRNDL display does not correspond to the gear	Selector lever cable bracket	TIGHTEN bolts holding selector lever cable bracket.
	Instrument Cluster (IC) PRNDL display malfunction	REFER to INSTRUMENTATION, MESSAGE CENTER, AND WARNING CHIMES .
	Selector lever cable loose from the transmission bracket	VERIFY the selector lever cable is seated in the selector lever cable bracket.
	Selector lever cable adjustment incorrect	VERIFY the selector lever cable adjustment. REFER to SELECTOR LEVER CABLE ADJUSTMENT . ADJUST selector lever cable, if necessary.
The PRNDL indicator is always/never on	IC PRNDL display malfunction Circuitry	REFER to INSTRUMENTATION, MESSAGE CENTER, AND WARNING CHIMES .
The tow/haul switch is not operating correctly	BCM fuse 35 (5A) Tow/haul switch Tow/haul switch not cycled during self-test PCM TCM Circuitry	GO to PINPOINT TEST C .
The select shift switch is not operating correctly	Select shift switch PCM TCM Circuitry	GO to PINPOINT TEST D .
Water enters inside the vehicle	Cable assembly grommet	SECURE the grommet to dash panel.
Water enters inside the vehicle	Torn selector lever cable assembly grommet	INSTALL new selector lever cable. REFER to SELECTOR LEVER CABLE AND BRACKET .
Excessive selector lever effort	Selector lever cable	INSTALL a new selector lever cable. REFER to SELECTOR LEVER CABLE AND BRACKET .
Excessive selector lever effort	Selector lever cable bracket	ADJUST the selector lever cable. TIGHTEN the selector lever cable bracket screws.
The selector lever will not shift from range	Selector lever cable disconnected	REINSTALL the selector lever cable.
The selector lever will not shift from range	Broken selector lever cable	INSTALL a new selector lever cable. REFER to SELECTOR LEVER CABLE AND BRACKET .