Power Tilt Steering Column Hard Stop/Soft Stop
WARNING: This page is about a different car, the 2014 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.
A hard stop occurs when the power column physically reaches the end of travel and cannot go any further. A soft stop occurs when the power column stops before physically reaching the end of travel. The hard stop is set by steering column design and cannot be changed or adjusted. The soft stop is set by the SCCM . To prevent unnecessary stress on the power column and motors, the SCCM sets 4 soft stop positions, one for tilt up, one for tilt down, one for telescope out and one for telescope in. The SCCM uses a preset distance from the hard stop to determine where the soft stop occurs.
The soft stops must be relearned by the SCCM whenever a new steering column or SCCM is installed.