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Inspection and Verification

WARNING: This page is about a different car, the 2015 Lincoln MKT. However, it is still accessible from the selected car via links, so may be relevant.

  1. 1.

    Verify the customer concern by operating the climate control system to duplicate the condition.

  1. 2.

    Visually inspect for obvious signs of mechanical or electrical damage.

    Visual Inspection Chart 

    Mechanical Electrical
    Loose, missing or damaged A/C compressor drive belt
    Loose or disconnected A/C clutch
    Broken or binding door/actuator
    Broken or leaking refrigerant lines
    Obstructed in-vehicle temperature/humidity sensor
    BJB fuse(s):
    18 (40A)
    39 (30A)
    62 (10A)
    70 (15A)
    92 (5A)
    93 (5A)
    Blower motor inoperative
    A/C compressor inoperative
    Circuitry open/shorted
    Disconnected electrical connectors
    Cooling fan inoperative

  1. 3.

    If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.

  1. 4.

    NOTE: Make sure to use the latest scan tool software release.

    If the cause is not visually evident, connect the scan tool to the DLC.

  1. 5.

    NOTE: The VCM LED prove-out confirms voltage and ground from the DLC are provided to the VCM.

    If the scan tool does not communicate with the VCM :

    • check the VCM connection to the vehicle.
    • check the scan tool connection to the VCM.

  1. 6.

    If the scan tool does not communicate with the vehicle:
    • verify the ignition key is in the ON position.
    • verify the scan tool operation with a known good vehicle.

  1. 7.

    Carry out the network test.
    • If the network test passes, retrieve and record the CMDTCs.

  1. 8.

    Clear the CMDTCs and carry out the self-test diagnostics from the PCM, HVAC module.

  1. 9.

    NOTE: Some PCM DTCs may inhibit A/C operation. If any PCM DTCs are retrieved, diagnose those first. Refer to the PCM DTC Chart .

    If the PCM DTCs retrieved are related to the concern, go to the PCM DTC Chart . If the HVAC module DTCs retrieved are related to the concern, go to the HVAC Module DTC Chart . For all other DTCs, refer to Multifunction Electronic Modules .

  1. 10.

    If no DTCs related to the concern are retrieved, GO to Symptom Chart - Climate Control Systems  or GO to Symptom Chart - NVH  .