Medium Speed Controller Area Network (MS-CAN)
WARNING: This page is about a different car, the 2015 Lincoln MKS. However, it is still accessible from the selected car via links, so may be relevant.
This vehicle utilizes a communication system called a Medium Speed Controller Area Network (MS-CAN). When diagnosing the memory seat or climate controlled seats, use a Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) software with appropriate hardware, or equivalent scan tool with the latest software update with the capability of communicating over the MS-CAN bus.