Telematics Module
NOTE:
A slow-flashing LED flashes once every 2 seconds; a fast-flashing LED flashes twice every second.
TELEMATICS MODULE GREEN DIAGNOSTIC LED CHART
| Diagnostic LED Data | Description | Action |
|---|---|---|
| Off | No power or in sleep mode | VERIFY the ignition is ON. If the concern remains, GO to PINPOINT TEST AT . |
| On | Power present, but module not operating correctly | GO to PINPOINT TEST AT . |
| Fast-flashing | Power present, but no Controller Area Network (CAN) | GO to PINPOINT TEST AT . |
| Slow-flashing | Power present, CAN detected, operating correctly | No action required. This is the normal condition for the telematics module during normal operation. |
TELEMATICS MODULE RED DIAGNOSTIC LED CHART
| Diagnostic LED State | Description | Action |
|---|---|---|
| Off | No Global Positioning System (GPS) and no internet connection detected |
NOTE:
When the telematics module is powered off, both LEDs are also off. This is normal operation. This action to take only applies if the green LED is on (or flashing) but the red LED is off. GO to PINPOINT TEST AT
. |
| On | No GPS, but internet connection is normal | GO to PINPOINT TEST AT . |
| Fast-flashing | GPS operating correctly, but no internet connection is detected | GO to PINPOINT TEST AT . |
| Slow-flashing | GPS operating correctly and internet connection is normal | No action required. This is the normal condition for the telematics module during normal operation. |